Experienced supervisor with a passion for customer service. Skilled in managing staff and ensuring the highest level of customer satisfaction. Committed to ensuring the efficient and effective running of the workplace.
1-Supervise laundry staff and manage daily operations.
2-Ensure all laundry services are carried out to the highest standards.
3-Maintain laundry equipment and ensure it is in good working order.
4-Implement safety and sanitation policies.
5-Manage inventory of laundry supplies.
6-Ensure customer satisfaction.
7-Train new staff members.
1-Wash, clean, dry, and fold numerous hotel linen and laundry items.
2-Sort the laundry items according to material and color.
3-Arrange clothes in the laundry room as per the specifications.
4-Wrap the laundry items for pickup or delivery.
5-Update the laundry list and record it on a daily basis.
6-Maintain cleanliness in the laundry room.
7-Assist fellow laundry attendants in loading and unloading laundry washers and dryers.
8-Respond to customer complaints in a professional manner.
9-Provide various other laundry services if required
1-Sorting, washing, drying, pressing, and folding clothing and other textile items.
2-Removing stains from items using the appropriate procedures.
3-Performing minor sewing duties.
4-Keeping an updated inventory of laundry detergents and sewing kits.
5-Tracking maintenance and repairs on laundering equipment.
6-Ensuring that the facility remains clean at all times.
7-Anticipating and responding to customers' queries, concerns, and complaints.
8-Keeping sufficient tokens or change for the washing and drying machines, if required.