Dheeraj Raju
Montreal,QC
Summary
Experience in the implementation and management of full life cycle Integrated and Infrastructure management. Experience includes DevOps strategy along with with azure cloud and Kubernetes environment. Strong ability to troubleshoot any issues generated in Build and Deploy process. Experience in the UNIX environment and expertise in Linux including Red Hat, Cent OS and Ubuntu. Knowledge on Terraform and Ansible. Good experience with Bash along with python. Ability to learn new concepts quickly and adapts to new environment. Excellent communication and interpersonal skills Analytical, Problem-solving & debugging skills Azure, GCP & Kubernetes Administration CI / CD
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Platform & Solution Support Engineer
SAP
Montreal, QC
11.2017 - Current
- Understanding of Hybris e-commerce environment in commerce cloud and on-Prem
- Administration, configuration and maintenance of application stack (Database, K8S cluster, etc.) for customer on SAP C4C Cloud platform in public cloud
- Writing KBA’s and Knowledge content whenever unique issue are identified which will help resolve issues faster
- Identifying critical applications for system resource utilization (CPU, Memory and Thread utilization)
- Responsible for troubleshooting calls with partners/customers for performance analysis and RCA
- Dynatrace integration for application monitoring and Kibana log management
- Developing and maintaining technical documentation in highly readable manner
- In-depth application bottleneck diagnosis and platform performance tuning using APM and Database tools
- Acting as escalation point for all technical issues related to the platform during the on-call shift
- Training and Support to L1 and L2 resources across all the regions
- Strong ability to multitask and prioritize tasks under stressful conditions and align with the SLA's
- Environment: Azure cloud, Kubernetes, Dynatrace, PowerShell, Ansible, Splunk, Debian VM's, Jenkins, GIT, ServiceNow, Tomcat, Solr, Puppet, shell script, LINUX
DevOps Consultant
Vsion Technologies Inc; Client- Deloitte
Calgary, AB
03.2016 - 09.2017
- Developed and implemented Software Release Management strategies for various applications according to the agile process
- Expert in performance monitoring tools like IAAS, AWS cloudwatch
- Created continuous integration system using Ant, Jenkins, Puppet full automation, Continuous Integration, faster and flawless deployments
- Responsible for Continuous Integration (CI) and Continuous Delivery (CD) process implementation using Jenkins along with Shell scripts to automate routine jobs
- Worked on Amazon Web services for deploying EC2 instances containing various platforms such as RHEL, CentOS, Ubuntu in Linux and windows 2008 and 2012
- Created Continuous Build Process using Jenkins as Continuous integration tool
- Collaborated with development support teams to setup a continuous delivery environment with the use of Docker
- Managed the Release Communication and Co-ordination Process
DevOps Engineer
Vsion Technologies Inc; Client-Wawanesa Insurance
Winnipeg, MB
09.2015 - 02.2016
- Developed the new CI tools or concepts for specific projects and improve the project performance
- Gather automation requirements from component teams and create and execute modules using Chef provisioning tool
- Performed all necessary day-to-day GIT support for different projects
- Debugging and troubleshooting support for the Development and infra team
- Responsible to provide task level inputs in daily stand up and highlight if there are any blockers for progressing with the planned strategic activities
- Migrated different projects from Subversion to GIT
- Launching new EC2 instance with VPC and load balancers etc in AWS Environment
- Analyzing the tools and application architecture and implement it on different environments, making it more user-friendly for the application team
- Supporting the Application team in making them analyze about the automation implementation and other related issues (if any)
- Responsible for User Management, Administration, Group Management, Slave Management, new job setup in Jenkins
Education
Bachelor of Engineering- BE - Mechanical Engineering
Jawaharlal Nehru Technological University
Business Administration and Management -
Humber College
Skills
- DevOps strategy
- Linux (Red Hat, Cent OS, Ubuntu)
- Terraform
- Ansible
- Bash
- Python
- Docker
- Azure, GCP, and Kubernetes Administration
- CI/CD Pipeline creation
- Debugging and troubleshooting
- Training and support to L1 and L2 resources
- Writing KBA's and Knowledge content
- Application bottleneck diagnosis and Infrastructure performance tuning
Certification
- CKA: Certified Kubernetes Administrator
- Microsoft Certified: Azure Fundamentals; Azure Administrator
- Google Certified: Associate Cloud Engineer
Work Authorization
Canadian Citizenship
Timeline
Senior Platform & Solution Support Engineer
SAP
11.2017 - Current
DevOps Consultant
Vsion Technologies Inc; Client- Deloitte
03.2016 - 09.2017
DevOps Engineer
Vsion Technologies Inc; Client-Wawanesa Insurance
09.2015 - 02.2016
Bachelor of Engineering- BE - Mechanical Engineering
Jawaharlal Nehru Technological University
Business Administration and Management -
Humber College
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