Summary
Overview
Work History
Education
Skills
Timeline
Generic

DHEERAJ MADAAN

London,ON

Summary

Highly accomplished individual with experience in installation, repair and maintenance of various telecommunications systems. Solves complex technical problems and provides excellent customer service to a variety of end-users. Exceptional organizational and time management skills with the ability to work independently or in a team setting.

Overview

3
3
years of professional experience

Work History

Telecommunication Technician

Link-on communications (Rogers)
London
11.2021 - Current
  • Assess work assignments, installations and services provided by dispatch. Maintain communication with Dispatcher and Supervisor in regards to solution provided to subscribers.
  • Install and test equipment's at subscriber's premises including internet modems, phone modems, High Definition and Standard TV boxes.
  • Install, remove, maintain and repair aerial and underground telephone and other telecommunication transmission lines.
  • Connect, disconnect and relocate cable outlets, install splitters, amplifiers etc.
  • Inspect and test telecommunication transmission lines and cables for transmission characteristic's and to locate faults.
  • Install, remove, maintain and repair aerial drops and other telecommunication transmission lines to provide excellent services to subscribers.
  • Inspect, monitor, test and adjust cable transmission and distribution systems.
  • Install internet/telephone modems and software to enable internet/telephone access at subscriber's premises.
  • Diagnose and solve all technical problems related to Cable services, High Speed Internet, Home Phone in accordance with company specification and standards to satisfaction of subscriber's.
  • Splice and repair various types and sizes of telephone and other telecommunication cables including single line and coaxial & fiber cables.
  • Complete all assigned work orders, projects, documentation within time frame according to established parameters and standards of the company.
  • Report and communicate with the company personnel for proper completion of installation and service work orders at subscriber's premises.
  • Communicate with other workers to co-ordinate the preparation and completion of work assignments.
  • Other duties as assigned as network cabling specialist.

Education

Diploma - Business Marketing

Conestoga College
Kitchener, ON
08-2020

Skills

  • Installing equipment
  • Troubleshooting and repair
  • Diagnosing issues
  • Fiber Optic Splicing
  • Hardware Maintenance
  • Signal Testing

Timeline

Telecommunication Technician

Link-on communications (Rogers)
11.2021 - Current

Diploma - Business Marketing

Conestoga College
DHEERAJ MADAAN