DHEERAJ DHEERAJ
Summary
Proactive and meticulous Assistant manager with over 3 years of experience in consumer based retail industry. Proficiency in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager- Overnight Stocking
Walmart Canada
11.2023 - Current
- Currently managing overnight stocking team of more than 50 associates and making sure the freight we are receiving get to the shelf's everyday and making sure customer will have the all products that they need.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Increased sales through effective merchandising strategies and targeted promotions.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Assistant Manager - Food
Walmart Canada
06.2023 - 11.2023
- Currently managing 6 most sales generating departments with the help of my 6 department mangers and a team of more than 90 associates
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assists in providing direction and the co-ordination to the fresh associates as per communicated priorities from the store manager and co manager and other assistant managers
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Assistant Manager
Pizza Nova
08.2022 - 04.2023
- Reconciled daily sales transactions to balance and log day-to-day revenue
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
- Analyzed customer feedback and implemented strategies to improve customer experience
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Provided weekly work schedules to employees to accommodate business demands and vacation requests
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures
- Trained new employees on proper protocols and customer service standards.
Sortation Associate
Amazon
05.2022 - 03.2023
- Detailed knowledge about inbound freights, area and yard management system
- Assisted process assistant and colleagues in loading and sending cargo on time according to their CPT timings
- Was trained in most of work areas including critical roles like GTDR, fluid unloader, waterspider, loading
- Maintained high-level work standard achieving 98% accuracy sorting and processing
- Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights and hazardous chemical handling
- Loaded complex freight into trailers according to tight schedules.
Education
Advanced Diploma - Early Childhood Education
Fanshawe College of Applied Arts And Technology
London, ON04.2022
Skills
- Staff Management
- Customer Relationship Management
- Hiring and Staffing
- Staff Supervision
- Occupational Health and Safety
- Supply Inventory Management
- Complex Problem-Solving
- Self-Esteem Education
- Clear and Direct Communication
- Leadership qualities
Certification
Food safety training program.
Timeline
Assistant Manager- Overnight Stocking
Walmart Canada
11.2023 - Current
Assistant Manager - Food
Walmart Canada
06.2023 - 11.2023
Assistant Manager
Pizza Nova
08.2022 - 04.2023
Sortation Associate
Amazon
05.2022 - 03.2023
Advanced Diploma - Early Childhood Education
Fanshawe College of Applied Arts And Technology
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