Dheer Patel
Grande-Digue,ON
Summary
Dynamic leader with proven success at Tahini Mediterranean Bakery & Grill, enhancing customer satisfaction and streamlining operations. Excelled in inventory management and team leadership, boosting sales through innovative merchandising. Skilled in customer service and problem-solving, adept at fostering positive relationships and efficient store environments.
Overview
4
4
years of professional experience
Work History
Store Manager
Tahini Mediterranean Bakery & Grill
2960 Kingsway Dr, Kitchener, ON N2C 1X1
09.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Produce Associate
Walmart
4515 Dundas St, Burlington, ON L7M 5B4
06.2020 - 08.2021
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
- Assisted with weekly inventory counts.
- Pleasantly greeted customers and provided prompt and courteous service.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
- Assisted in reducing waste by implementing proper rotation techniques for perishable items.
- Blocked produce and culled damaged or spoiled pieces.
- Completed prep work on pre-packaged vegetables and fruits.
- Boosted sales by creating attractive fruit and vegetable displays to entice customers.
- Collaborated with fellow associates to maintain adequate stock levels during peak shopping hours, minimizing customer wait times.
Education
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2022
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Training and mentoring
- Store Opening and Closing
- Team Leadership
- Inventory Management
- Store Merchandising
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Store Manager
Tahini Mediterranean Bakery & Grill
09.2021 - Current
Produce Associate
Walmart
06.2020 - 08.2021
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning