Hi, I’m
Dhawalpreet Singh Guraya
Cybersecurity Enthusiast
Winnipeg,Manitoba
Timeline
University Of Manitoba
Bachelors from Computer Science
2024 - Current (1 education.year_Label & 8 education.months_Label)
Customer Service
Fidelity
01.2024 - 03.2024
Technical Support Service Representative
JP Morgan
11.2023 - 12.2023
Sales Associate
Relaince Superstore
03.2021 - 05.2023
Work History
FidelityRemote
Customer Service
01.2024 - 03.2024
Job overview
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
JP MorganRemote
Technical Support Service Representative
11.2023 - 12.2023
Job overview
- Developed strong rapport with customers and created positive impression of business.
- Solved customer challenges by offering relevant products and services.
- Built relationships with customers to encourage repeat business.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Relaince SuperstoreFaridkot, Punjab
Sales Associate
03.2021 - 05.2023
Job overview
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Overview
3
years of professional experience
Education
University Of ManitobaWinnipeg
Bachelors from Computer Science
2024 - Current (1 education.year_Label & 8 education.months_Label)
University Overview
Skills
- Customer Service
- Sales Training
- Adapt to Diverse Groups
- Money Transfer Systems
- Excellent People Skills
- Verbal Communication
- Sales Expertise
- Cash Register Operation
- Stocking and Replenishing
- Sales Trends
- Money Handling
- Time Management
- Meeting Deadlines
- Sales and Marketing
Summary
Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Work Preference
Work Type
Full TimeImportant To Me
Company CultureQuote
"The game is gonna test you, never fold. Stay 10 toes down. It's not on you, it's in you, and what's in you, they can't take away."
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