DHAWAL BHOJPURIYA
Summary
As a proactive Sales Associate at Jump Plus, an Apple Retailer, I excelled in customer service and communication, significantly enhancing customer satisfaction. My expertise in problem-solving and active listening, coupled with a knack for persuasive sales, drove revenue growth. Skilled in customer relationship management, I adeptly handled complaints, ensuring loyalty and fostering strong team collaboration.
Overview
1
1
year of professional experience
Work History
Sales Associate
Jump Plus
Kitchener
07.2023 - Current
- Company Overview: Apple Retailer
- Delivered exceptional customer service with a friendly, engaging demeanor to create a positive shopping experience
- Developed comprehensive product knowledge of Jump Plus & Apple merchandise to provide informed recommendations
- Utilized persuasive sales techniques to encourage purchases, cross-sell complementary items, and drive revenue
- Collaborated effectively with team members, sharing product knowledge, and assisting during peak periods.
- Demonstrated strong communication and interpersonal abilities to build rapport with customers and understand their needs
- Resolved customer complaints promptly and professionally, offering fair solutions to foster loyalty.
- Did multiple activations of Roger’s, Freedom, Bell, Virgin/TELUS.
Education
Global Business Management -
Conestoga College
Marketing Management -
Centennial College
Bachelor of Commerce -
Hinduja College
Skills
- Customer Service
- Communication
- Problem Solving
- Active Listening
- Customer Relationship Management
- Teamwork
Timeline
Sales Associate
Jump Plus
07.2023 - Current
Global Business Management -
Conestoga College
Marketing Management -
Centennial College
Bachelor of Commerce -
Hinduja College
Similar Profiles
Mohammadamin SadeghiMohammadamin Sadeghi
Sell Associate at Jump PlusSell Associate at Jump Plus
Izeiyah WadeIzeiyah Wade
Floor Lead at Jump PlusFloor Lead at Jump Plus
Urwa AbrarUrwa Abrar
Store Manager (Contract) at Jump PlusStore Manager (Contract) at Jump Plus
Lindsay SilveraLindsay Silvera
Sales Lead Associate /Sales LeadAssociate /Sales Associate /Lead Key Holder at Bath and Body WorkSales Lead Associate /Sales LeadAssociate /Sales Associate /Lead Key Holder at Bath and Body Work
Kevin D WhiteKevin D White
Sales Associate, Dept Mgr., Sporting Goods Sales Associate, Overnight Team Lead, Overnight TA at WalmartSales Associate, Dept Mgr., Sporting Goods Sales Associate, Overnight Team Lead, Overnight TA at Walmart