Dhaval Vasava
Thompson,Canada
Summary
Dynamic Parts Counter Person with proven expertise at Toromont Cat, adept at managing inventory and enhancing customer satisfaction through exceptional problem-solving skills. Proficient in computerized inventory systems, I excel in processing orders efficiently while ensuring parts availability. Committed to delivering outstanding service and technical support, driving successful outcomes for customers.
Overview
4
4
years of professional experience
Work History
Parts Counter Person
Toromont Cat
Thompson, Manitoba
01.2023 - Current
- Assist customers in identifying and purchasing heavy-duty machine parts and accessories based on specifications and requirements
- Manage parts inventory, ensuring stock levels are maintained, and timely reordering is performed
- Provide technical support and advice to customers regarding parts compatibility and maintenance
- Process parts orders, returns, and exchanges in a timely manner, ensuring accurate documentation
- Expedite parts according to customer need to address time sensitivity
- Maintain an organized and clean parts counter; ensuring parts are readily accessible to customers
- Use computerized parts catalog systems to locate parts and confirm availability
Store Clerk
TI Beer Mart
Thompson, Manitoba
09.2021 - 10.2022
- Assist customers in selecting beers, and offer recommendations based on preferences and occasion
- Stock and organize beer shelves, ensuring products are properly labeled and stored
- Operate the cash register, process payments, and provide receipts to customers
- Maintain a clean and safe environment by regularly cleaning aisles, shelves, and backstock areas
- Assist with inventory management, including receiving shipments and tracking stock levels
- Ensure customers follow legal age requirements and check IDs when necessary
- Provide excellent customer service and resolve any inquiries or concerns efficiently
Education
High School Diploma - Computer System Technician - Networking
Canadore College of Applied Arts And Technology
Mississauga, ON04.2020
Skills
- Familiarity with parts
- Product identification
- Stock control
- Inventory systems
- Problem solving
- Order processing
- Point of Sale (POS)
- Order Processing Software
Timeline
Parts Counter Person
Toromont Cat
01.2023 - Current
Store Clerk
TI Beer Mart
09.2021 - 10.2022
High School Diploma - Computer System Technician - Networking
Canadore College of Applied Arts And Technology
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