Dhaval Patel
Truro,NS
Summary
Dynamic leader with a proven track record at Jessy's Pizza, adept in sales negotiation and fostering robust customer relationships. Excelled in strategic planning and human resource management, significantly enhancing team performance and customer satisfaction. Skilled in vendor negotiation, ensuring operational excellence and profitability.
Overview
5
5
years of professional experience
Work History
Owner Operator
Jessy's Pizza
04.2023 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Managed day-to-day business operations.
Packing Technician
Dare Foods Ltd
11.2021 - 03.2023
- Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings.
- Proved successful working within tight deadlines and a fast-paced environment.
- Observed machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.
Food Service Supervisor
Subway
10.2020 - 10.2021
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Identified team weak points and implemented corrective actions to resolve concerns.
Customer Service Associate Cashier
Esso Gas Station
10.2019 - 09.2020
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Collected and authorized guest payments.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Diploma - Computer Programming
Lambton College
Mississauga, ON09-2019
Skills
- Sales negotiation
- Mechanical recoveries
- Human resources
- Vendor negotiation
- Human resource management
- Strategic planning
- Relationship management
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Owner Operator
Jessy's Pizza
04.2023 - Current
Packing Technician
Dare Foods Ltd
11.2021 - 03.2023
Food Service Supervisor
Subway
10.2020 - 10.2021
Customer Service Associate Cashier
Esso Gas Station
10.2019 - 09.2020
Diploma - Computer Programming
Lambton College
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