DHAVAL JOYA
Kitchener,CA
Summary
Proven skills in collaborating with vendors, end customers and team members to achieve targets. Adept at organizing workloads and validating supplies, working with vendors to resolve supply issues and providing technical support and problem-solving expertise to customers. Excellent multitasker and planner.
Overview
2
2
years of professional experience
1
1
Certification
Work History
SUPPLY CHAIN INTERN (STUDENT IN TRAINING)
DHL SUPPLY CHAIN
Brampton, ON
05.2021 - 08.2022
- Ensured key performance indicators are met all the time
- Coordinated import and export operations, adhering to tight schedules and deadlines.
- Assessed with small company projects related to inventory, product shortages, expired product data gathering
- Handling Fork Lift, inspecting, driving and ensuring safe work environment
- Utilized basic paperwork includes receiving - shipping, BOM
- Managed and instructed packaging team according to orders
- Strong analytical and problem-solving skills.
- Analyzed financial data related to inventory management, transportation costs, and supplier performance metrics.
- Assisted with the development of an SOP manual for purchasing procedures.
General Manager
PIZZA PIZZA Limited
Guelph, ON
08.2022 - 08.2023
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Trained employees on duties, policies and procedures.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained new employees in company policies, procedures, and safe work practices
- Determined food safety standards are met all the time.
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
Education
Diploma - Purchasing And Supply chain Management
CONESTOGA COLLEGE
04.2023
Skills
- Time and Resource management
- Operation management
- Project management
- Purchasing
- Strong Problem-solving
- Microsoft 365
- Warehouse Operations
- Written Communication
- Tracking inventory levels and orders
- Team building
- Attention to Detail
- Operating forklifts
- 3PL and LTL knowledge
- Inspecting goods
- Documentation skills
- Analytical Skills
- Inventory Management
- SAP
Certification
- Supply Chain Foundation- LinkedIn
- Purchasing Foundation- LinkedIn
- Excel: Statistical Process Control- LinkedIn
Timeline
General Manager
PIZZA PIZZA Limited
08.2022 - 08.2023
SUPPLY CHAIN INTERN (STUDENT IN TRAINING)
DHL SUPPLY CHAIN
05.2021 - 08.2022
Diploma - Purchasing And Supply chain Management
CONESTOGA COLLEGE
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