Dharti Patel
Summary
Detail-oriented Pharmacy Clerk with 1 year of experience in customer service and pharmacy operations. Proven ability to manage prescriptions, maintain inventory, and deliver exceptional patient care. Seeking to contribute to a dynamic pharmacy team by leveraging organizational abilities and commitment to health and wellness. Eager to utilize skills in a fast-paced environment to make a positive impact on the lives of others.
Overview
7
7
years of professional experience
Work History
Pharmacy Clark
Southland Co-op Ltd
10.2023 - Current
- Provided exceptional customer service by answering inquiries, resolving issues, and explaining medication instructions
- Managed over the counter inventory by stocking shelves, checking expiration dates
- Prepared delivery packages of prescriptions for patients' homes or other store locations in a timely manner
- Ensured cleanliness and organization of the pharmacy workspace
- Established and maintained patient profiles, updating organizational database with current information.
- Familiar with pharmacy regulations related to packaging, confidentiality, and proper storage of medications
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Verified accuracy of prescriptions filled by pharmacists
- Worked closely with pharmacists to verify prescriptions, confirm changes, and prioritize compliance packaging requests
- Proficient in creating compliance packaging, including blister packs to assist patients in managing complex medication schedules
- Managed high volumes of compliance packaging requests while maintaining high accuracy rates, meeting deadlines, and ensuring smooth pharmacy operations
Food Service Supervisor
Jolly Giant Pub & Motel
11.2022 - 09.2023
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options
- Informed customers of daily specials and signature menu items
- Communicated with kitchen staff to stay updated on item availability and customer wait times
- Prepared cocktails from bar recipes and served wine, draft and bottled beer
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests
- Took reservations and to-go orders to streamline process for both customer and restaurant
- Stocked server areas with supplies before, during and after shifts
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations
- Operated POS terminals to input orders, split bills and calculate totals
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Provided exceptional service to high volume of daily customers
- Completed opening and closing checklists to ensure smooth restaurant operations
- Assisted guests at check-in, providing information on various services within hotel
E-Commerce Manager
Parvati Fabrics Limited (Brand-Raisin)
01.2018 - 01.2022
- Deciding on the products the company will offer online, along with their prices and policies
- Updating prices and product information, as well as adding new products or removing old products those are no longer available
- Working closely with the Marketing Manager to ensure the company's web presence is consistent with its brand vision
- Monitor and report sales activities and trends based on data analysis of future replenishment orders, pricing updates and products requiring potential revision
- Formulate sales reports and provide real-time data detailing our catalogue standing with each vendor and forecasted monthly sales
- Control inventory and order management using unicommerce and manual inventory feed updates
- Identifying products that took increased revenue following a promotion, and then looking at how to sell more
- Produce reports to analysis the performance of all online marketing campaigns and promotions (via: reports, analytic, surveys etc.)
Education
B.Sc. Degree - Information Technology
Sikkim Manipal University
01.2015
Hardware & Networking Professional Course - undefined
Indian Institute of Hardware Technology Limited
Surat, Gujarat01.2011
High School - Medical Science Stream
Gujarat Secondary & Higher Secondary Education Board
01.2009
Skills
- Proficient in pharmacy software
- Proficient in handling and processing prescriptions
- Knowledge of pharmacy inventory management
- Strong customer service and organizational skills
- Familiarity with Pharmacy Management Systems
- Familiarity with POS systems
- Ability to maintain accuracy under pressure
- Microsoft Office
Timeline
Pharmacy Clark
Southland Co-op Ltd
10.2023 - Current
Food Service Supervisor
Jolly Giant Pub & Motel
11.2022 - 09.2023
E-Commerce Manager
Parvati Fabrics Limited (Brand-Raisin)
01.2018 - 01.2022
Hardware & Networking Professional Course - undefined
Indian Institute of Hardware Technology Limited
High School - Medical Science Stream
Gujarat Secondary & Higher Secondary Education Board
B.Sc. Degree - Information Technology
Sikkim Manipal University
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