Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Languages
Timeline
SalesAssociate

Dharna Rami

Summary

Motivated student with a strong work ethic and great communication skills. Looking to apply my customer service skills to become part of a great team.

Enthusiastic Student Worker ready to offer natural abilities and incredible work ethic to winning team. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

TJX canada
06.2021 - Current


  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to build rapport and loyalty.
  • Processed product returns and assisted customers with other selections.
  • Solved customer challenges by offering relevant products and services.
  • Prepared large cash deposits with zero discrepancies.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.

Customer Service Representative

Skyes
06.2018 - 12.2019
  • Answered questions and concerns about up-and-coming wireless devices.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Resolved concerns with products or services to help with retention and drive sales.

Receptionist

Ellesmere family health clinic
02.2017 - 08.2018
  • My tasks include taking calls for the Doctors and helping patients get registered and try to help them with their needs
  • Handling cash patients, patients not covered by OHIP with their payment opinions and handling transaction between and the patient, doctor, and pharmacy
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

Bachelor of Science - Biological Sciences

University of Ontario Institution of Technology
04.2021

Skills

  • Sales trends
  • Adapt to diverse group
  • Cash Handling
  • Excellent people skills
  • Exceptional customer service
  • Problem-solving skills
  • Clinical trial support

Additional Information

  • Awards and Acknowledgments : 2017 Ontario Scholar and 2014-2017 Honor roll in high school

Certification

  • Licensed smart serve - 2021

Languages

Gujarati
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Sales Associate

TJX canada
06.2021 - Current

Customer Service Representative

Skyes
06.2018 - 12.2019

Receptionist

Ellesmere family health clinic
02.2017 - 08.2018

Bachelor of Science - Biological Sciences

University of Ontario Institution of Technology

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Dharna Rami