Dharmpreet Singh
Swift Current,SK
Summary
Meticulous [Job Title] with strong background in guest service environments. Adaptable, energetic and customer-oriented individual with exceptional listening skills. Devoted to delivering quality service and exceeding expectations.
Overview
1
1
year of professional experience
Work History
Customer Service Associate and Cook
Popeye's Louisiana Chicken
08.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Informed customers about special promotions and provided detailed information for various products.
- Provided product and service recommendations to guide customers on products to meet varying needs.
- Developed and actualized customer service initiatives to decrease wait times.
- Investigated and resolved customer inquiries and complaints quickly.
- Increased efficiency and team productivity by promoting operational best practices.
Front Desk Attendant
Motel
10.2022 - 01.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Attended to needs of visitors by aiding and providing customer service in fast-paced environment.
- Managed customer transactions, prepared daily deposits, updated files, processed registrations and maintained public records.
Education
Business Certificate - Business Analysis And Process Management
Great Plains College
Swift Current, SK04.2023
Skills
- Monetary Transactions
- Document and Records Management
- Inbound and Outbound Calling
- POS System Operations
- Verbal Communication
- Customer Service
- Guest Services
- Selling Skills
- Safety Regulations
Additional Information
This job is referenced by Birkaramdeep Kaur Bhullar who is currently working there.
Timeline
Front Desk Attendant
Motel
10.2022 - 01.2023
Customer Service Associate and Cook
Popeye's Louisiana Chicken
08.2022 - Current
Business Certificate - Business Analysis And Process Management
Great Plains College
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