DHARMISTHA GHANGHAR
Surrey,Canada
Summary
Knowledgeable Medical Office Assistant with a solid background in medicine, medical terminology, EMRs, workplace safety, and compliance. Proven ability to efficiently perform administrative tasks, enforce safety protocols, transcribe medical records, and provide outstanding customer service. Skilled at thriving in a fast-paced medical office setting, maintaining meticulous attention to detail, and delivering top-notch patient care.
Overview
5
5
years of professional experience
Work History
Workplace Health & Safety Specialist
Amazon.ca
06.2024 - 08.2024
- Led training courses for employees at all levels.
- Investigated accidents and incidents, recommending corrective actions to prevent future occurrences.
- Increased employee awareness of safety protocols by creating engaging educational materials and presentations.
- Provided timely guidance and support for employees involved in accidents or near misses, facilitating speedy recovery and return-to-work efforts when appropriate.
- Developed and executed safety awareness campaigns, promoting a proactive approach to risk identification and mitigation among employees at all levels of the organization.
HMR Clerk
Loblaws City Market
12.2023 - 05.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Scribe
AQuity Canada ULC
10.2022 - 12.2022
- Input details about patient histories, physical examinations, medications, and other information into physical or electronic charts
- Evaluated charts, documents, and orders and made timely corrections
- Determined correct ICD-10 and CPT codes for use in medical records
- Maintained strict confidentiality of transcribed data according to HIPAA regulations and company policy
- Transcribed medical reports from recorded dictation.
Medical Scribe
AQuity Solutions India Pvt. Ltd
03.2022 - 07.2022
- Comply with HIPPA standards
- Documentation from patient-physician interaction in a live scenario
- Creating chart notes, lab orders, prescriptions, history updates and other computer-relevant hardware/software usage.
Associate
Inventurus Knowledge Solutions Pvt. Ltd
09.2019 - 02.2022
- Understanding, categorizing, and summarizing clinical history from physician-patient interactions while meeting the quality parameters set
- Populating the summarized data in electronic health records (Cerner, NextGen) for review by the client physicians
- Generating the chart note for documentation and record
- Measure and manage chart note quality using documentation norms and physician preferences.
Education
Medical Office Assistant Certification -
Langara College
Vancouver, BC12.2024
Master of Administrative Science- Global Health (Equivalent to MBA) -
Fairleigh Dickinson University
Vancouver, BCBachelors of Homeopathic Medicine and Surgery -
Sardar Patel University
Gujarat, IndiaSkills
- Multiple EMR/EHR experience
- Problem-solving skills
- Hazard Identification
- Workplace inspections
- Medical Transcription
- Medical Terminology
- Appointment Scheduling
- Customer Service
- Data Entry
- Administrative Support
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Workplace Health & Safety Specialist
Amazon.ca
06.2024 - 08.2024
HMR Clerk
Loblaws City Market
12.2023 - 05.2024
Scribe
AQuity Canada ULC
10.2022 - 12.2022
Medical Scribe
AQuity Solutions India Pvt. Ltd
03.2022 - 07.2022
Associate
Inventurus Knowledge Solutions Pvt. Ltd
09.2019 - 02.2022
Medical Office Assistant Certification -
Langara College
Master of Administrative Science- Global Health (Equivalent to MBA) -
Fairleigh Dickinson University
Bachelors of Homeopathic Medicine and Surgery -
Sardar Patel University
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