Dave Sohal
High River,AB
Summary
Adept at transforming operations, I significantly enhanced efficiency and customer satisfaction at Arn's Equipment through innovative inventory management and superior customer service. Leveraging skills in inventory auditing and problem-solving, I also fostered strong vendor relations and streamlined supply chain coordination, achieving notable cost reductions and performance improvements.
Overview
18
18
years of professional experience
Work History
Parts Manager
Arn's Equipment
03.2016 - 08.2024
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Streamlined the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction.
- Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
- Implemented quality control measures for incoming parts to reduce return rates and improve overall product quality.
- Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Established effective communication channels with other departments to streamline processes and improve interdepartmental collaboration.
- Analyzed sales data to identify trends, optimizing inventory levels accordingly and minimizing stockouts or overstock situations.
- Supervised and trained staff on product knowledge and customer service.
- Assisted in the development of annual budgets for the department based on historical data analysis and projected needs, aligning financial resources with strategic goals.
Warehouse Manager
Amre Supply
01.2007 - 02.2016
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Education
Bachelor of Science - Computer Information Systems
University of Calgary
Calgary, Ab.05-1993
Skills
- Customer service
- Invoice processing
- Inventory management
- Ordering parts
- Stock management
- Vendor relations
- Inventory auditing
- Returns processing
- Forklift operation
- Purchasing strategies
- Inventory restocking
- Warehouse operations
- Staff training
- Supply chain coordination
- Purchasing oversight
- Demand forecasting
- Operations management
- Performance improvement
- Forecasting demand
- Obsolescence control
- Stock control
- Problem-solving
- Management
- Microsoft office
- Employee training
- Schedule management
- Analytical and critical thinking
Languages
English
Native or Bilingual
Hindi
Limited Working
Punjabi
Professional Working
Interests
- Outdoor Recreation
- DIY and Home Improvement
- Music
- Avid Reader
- Cooking
- Learning new cooking techniques and expanding my culinary skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Career advancementWork-life balanceCompany CultureTimeline
Parts Manager
Arn's Equipment
03.2016 - 08.2024
Warehouse Manager
Amre Supply
01.2007 - 02.2016
Bachelor of Science - Computer Information Systems
University of Calgary
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