Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
Work Preference
Timeline
Generic

Dharmik Rao

Mississauga,ON

Summary

Dynamic leader with a proven track record at Big Mart and AB OFFLICENCE LTD, adept in retail management and business development. Excelled in staff management, driving sales growth, and leveraging advanced Excel for data-driven decisions. Skilled in fostering customer relationships and team mentorship, significantly enhancing operational efficiency and profitability.

Overview

6
6
years of professional experience
1
1
Certification
7
7
years of post-secondary education

Work History

Retail Inventory Associate

Big Mart
Kapadwanj , Gujarat
09.2023 - 10.2024

Retail Inventory Associate, I was responsible for managing and optimizing inventory levels, ensuring stock availability, and supporting the store's replenishment processes. My role included analyzing sales trends, generating actionable insights, and collaborating with cross-functional teams to improve inventory accuracy and drive sales performance.

Problem Solving & Sales Support: Worked to resolve inventory-related issues, including discrepancies in stock counts or delayed shipments, and proactively suggested improvements to reduce these issues. Ensured that the store maintained optimal inventory levels, supporting the sales team and driving product availability to meet customer demand.

Cost Management: Control expenses, including labor and waste, while optimizing resource use.

Reporting: Analyze sales, inventory, and expense reports to identify opportunities for improvement.

  • Understanding of replenishment processes and inventory management systems.

Business Development Manager

AB OFFLICENCE LTD
London, united kingdom
10.2022 - 07.2023
  • Problem Solving & Sales Support: Worked to resolve inventory-related issues, including discrepancies in stock counts or delayed shipments, and proactively suggested improvements to reduce these issues. Ensured that the store maintained optimal inventory levels, supporting the sales team and driving product availability to meet customer demand.
  • Relationship Building: Established and maintained strong relationships with suppliers, distributors, and business partners through contract negotiations and ensuring product quality.
  • Market Research and Analysis: Conducted market research to understand customer preferences, industry trends, and competitors, using findings to inform business decisions.
  • Compliance and Regulations: Ensured compliance with relevant laws, regulations and licensing requirements.
  • Financial Analysis: Monitored and analyzed financial performance, including sales reports and budgeting, to identify areas for cost optimization and revenue enhancement.

Business Analyst Intern

OESON
10.2022 - 01.2023
  • Data Visualization: Leveraged tools like Excel (pivot tables, advanced functions) for reporting and data visualization, providing insights on inventory turnover, stock levels, and demand forecasting. Developed visual reports to highlight critical trends and improve decision-making among the team.
  • Learned an analytical tools such as Advanced Excel, SQL, and machine learning algorithms.
  • Processed raw data and organized findings to derive insights, utilizing visualization tools such as Power BI and Tableau.
  • Demonstrated expertise in data visualization using Power BI and Tableau.
  • Completed projects encompassing machine learning, Advanced Excel, and exploratory data analysis.

Retail Manager

AB OFFLICENCE LTD
10.2021 - 09.2022
  • Monitored store performance metrics, including sales, profitability and customer service ratings.
  • Performed regular audits to ensure compliance with company standards.
  • Established weekly and monthly goals for sales staff to achieve desired results.
  • Analyzed financial data to identify areas of improvement or cost savings opportunities.
  • Hired, trained, mentored, and evaluated staff members on a regular basis.

Assistant Manager

AB OFFLICENCE LTD
10.2020 - 09.2021
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Communicated regularly with customers to gain insights into their needs.
  • Analyzed data from surveys or feedback forms to identify opportunities for improvement.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Assistant Manager (Masters Placement Year)

TREXIN CONSULTANCY LTD
01.2019 - 09.2020
  • Monitored retail costs, budgets, and resources while communicating with clients to assess their needs.
  • Evaluated employee performance and facilitated hiring and training processes.
  • Analyzed sales trends to anticipate customer needs and managed accounting duties to ensure smooth financial operations.

Education

Foundation - Accounting And Finance

ACCA (F1-F4)
Yates Education, Ahmedabad
07.2015 - 06.2016

Master of Arts - International Business Management

Middlesex University
London, Unnited Kigdom
07.2018 - 06.2021

Bachelor of Commerce - Advance Accounting And Auditing

T.j Pater Commerce Collage (Gujarat University)
Nadiad
05.2012 - 06.2015

Skills

  • Customer service
  • Staff management
  • Team leadership
  • Team supervision
  • Problem-solving
  • Training and mentoring
  • Safety and security
  • Retail management
  • Sales expertise
  • Scheduling

Languages

English
Advanced (C1)

Certification

  • Digital Transformation (Organization Name - LinkedIn)
  • Business Analytics: Sales Data (Organization Name - LinkedIn)
  • Business Development Foundations (Organization Name - LinkedIn)
  • Learning Salesforce CPQ (Organization Name - LinkedIn)

Accomplishments

  • Employee of the Year: Recognized for outstanding performance and dedication, awarded during tenure as Assistant Manager.
  • Promoted from Assistant Manager to Retail Manager due to exceptional leadership and performance.

Affiliations

  • Cultural Exploration: Explore diverse cultures through travel and language learning, fostering cross-cultural understanding and appreciation.
  • Continuing Education: Pursue ongoing learning opportunities, such as attending workshops, webinars, or online courses to enhance professional skills and knowledge.
  • Volunteering: Dedicate time to community service activities, such as volunteering at local charities or participating in fundraising events.

Work Preference

Work Type

Full Time

Work Location

HybridRemoteOn-Site

Timeline

Retail Inventory Associate

Big Mart
09.2023 - 10.2024

Business Development Manager

AB OFFLICENCE LTD
10.2022 - 07.2023

Business Analyst Intern

OESON
10.2022 - 01.2023

Retail Manager

AB OFFLICENCE LTD
10.2021 - 09.2022

Assistant Manager

AB OFFLICENCE LTD
10.2020 - 09.2021

Assistant Manager (Masters Placement Year)

TREXIN CONSULTANCY LTD
01.2019 - 09.2020

Master of Arts - International Business Management

Middlesex University
07.2018 - 06.2021

Foundation - Accounting And Finance

ACCA (F1-F4)
07.2015 - 06.2016

Bachelor of Commerce - Advance Accounting And Auditing

T.j Pater Commerce Collage (Gujarat University)
05.2012 - 06.2015
Dharmik Rao