Dharmendra Ghelani
Peterborough,ON
Summary
Professional network engineer with robust background in managing and supporting network infrastructures. Proven ability to diagnose and resolve network issues, ensuring minimal downtime and high user satisfaction. Valued team player with focus on collaboration and adaptability in dynamic environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Process Associate
TATA Consultancy Services
08.2018 - 06.2022
- Configuring and Troubleshooting of Networking Equipment: Routers and Switches as an SME (Subject Matter Expert)role
- Design and Provisioning of L3 services (EDI -Ethernet Dedicated Internet, Voice services Like – SIP, BVE, PRI) and L2-Services (EPL, EVPL, ENS, EaEPL) in Comcast network for Metro-E customers on networking equipment
- Ethernet over Hybrid Fiber/COAX (HFC) plant - Enable Ethernet services throughout the Client HFC footprint and design end-to-end cable HFC systems
- Led major network projects to support capacity growth, upgrades, disconnect services, new products/features, and integration.
- Worked with various network and product teams to implement a network infrastructure that supports multiple client residential and continental services.
- Worked on complex network issues involving Type II providers (off-net)
- Troubleshooting and configuration of advanced network equipment - Ciena 311v/39xx, Juniper ACX/EX/MX, Cisco CRS/ASR.
- Created detailed documentation regarding all aspects of the network configuration and setup process.
- Knowing technical tools for network troubleshooting and new service deployment. Such as Blue Planet, Salesforce, Visio, Wiki, Salesforce, Century, Amdocs, etc.
NOC Engineer
Nokia Networks
01.2016 - 08.2018
- Strong knowledge of optical transport networks(DWDM / SONET / SDH)
- Hands-on experience with EMS/NMS on optical DWDM multiplexers and SDH multiplexers (ECI, Huawei)
- Excellent knowledge of troubleshooting microwave technology and SDH/WDM/DWDM alarms.
- Hands-on experience in Configuring and troubleshooting transmission topologies (STM-1/4/16/64) and OC3/12/48/192 in SDH & SONET
- Provisioning and troubleshooting VC12/3/4/EOS Level with Traffic Shifting on NMS (ECI/Huawei) in SDH
- Knowing the creation of Node B - MPLS Tunnel, as well as CES/ETH/PoAbis/ERPS and TDD services in RTN family and NEC IP radio equipment.
- Performing bandwidth upgradation, link migration, node migration, node insertion and removal activities, and node swapping replacement.
- Configuration and Troubleshooting of Gateway NE, Non-Gateway NE (RTN and SDH)
- Handled responsibilities of preparing design analysis and fault reports.
- Preventive maintenance schedules of telecom and transmission equipment.
- Proactively monitored and troubleshooted core and edge network elements, minimizing downtime and ensuring optimal performance.
- TT & CSR handling for customer's Network from all major telecom Operators.
NOC Engineer
Idea Cellular
02.2015 - 01.2016
- Alarm monitoring and escalation, services creation, fiber reports, and preventive maintenance reports.
- Executed operations, maintenance, and uploads of Ericsson MW Transmission Equipment on server database.
- Inventory management (patch cords, attenuators, SFPs, XFPs.)
- Maintenance of fault management through CNMS tools (incident and change).
Education
Bachelor of Engineering - Electronics And Communications Engineering
Gujarat Technological University
Rajkot04-2014
Post-Graduate Diploma - Wireless Information Networking
Fleming College
Peterborough, None08-2023
Skills
- Proficient in routing and switching protocols
- Secure firewall implementation
- Proficient in SDH and DWDM technologies
- Working knowledge of MySQL
- Proficiency in Microsoft Visio, Outlook, Salesforce, and SharePoint
- Proficient in Microsoft MCSE principles
- CNMS tools (incidents and change requests), catalog tickets, and Jira tools
Certification
- Cisco Certified Network Associate
- Fortinet Certified Associate in Cybersecurity
- Fortinet Certified Fundamentals in Cybersecurity
- SharePoint Udemy- A complete guide
- Pursuing CCNP
Timeline
Senior Process Associate
TATA Consultancy Services
08.2018 - 06.2022
NOC Engineer
Nokia Networks
01.2016 - 08.2018
NOC Engineer
Idea Cellular
02.2015 - 01.2016
Bachelor of Engineering - Electronics And Communications Engineering
Gujarat Technological University
Post-Graduate Diploma - Wireless Information Networking
Fleming College
Similar Profiles
Vrunda ChindhadeVrunda Chindhade
HR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services LimitedHR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services Limited
Sreya BasuSreya Basu
Procare Analyst at Tata Steel(Tata Consultancy Services)Procare Analyst at Tata Steel(Tata Consultancy Services)
Arun VArun V
Program Manager at Tata consultancy services | Financial Ombudsman ServicesProgram Manager at Tata consultancy services | Financial Ombudsman Services
Naimish AgnihotriNaimish Agnihotri
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services
Etienne LangloisEtienne Langlois
Security Guard at Paragon SecuritySecurity Guard at Paragon Security