Sravani U
Mississauga,ON
Summary
Experienced in Salesforce development, specializing in creating and optimizing custom CRM applications. Proficient in utilizing Apex, Visualforce, and Lightning components to enhance functionality and improve user experience. Demonstrated ability to efficiently manage projects, ensuring timely delivery and fostering effective team collaboration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Salesforce Developer
Citibank
08.2022 - 02.2025
- Expertise in advanced APEX/Visualforce development, including high volume data processing, managed packages, community portals, SSO, Canvas applications and metadata API
- Involved in creating and customizing Email template and configuring them to the email alert within the workflow run standard/custom object
- Interacted with Various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements
- Involved in implementation and Design of Cases and Issue with Order Management and Product Return module
- Experience on Salesforce migration from Classic to Lightning, Apex classes, Workflows, Triggers, Aura platform, batch process, extension, controllers
- Ability to perform some Salesforce administrative tasks and maintenance like user creation, etc
- Utilized Salesforce Connect to integrate disparate systems and ensure seamless data flow across the organization
- Collaborated with cross-functional teams to design and develop MuleSoft integrations, facilitating data exchange between Salesforce and external systems
- Developed custom solutions leveraging Salesforce Experience Cloud to enhance customer engagement and improve user experience
- Extensive experience with the Aura framework and Lightning Framework/Web Components, developing responsive and interactive user interfaces
- Developed and integrated APIs to facilitate seamless communication between Salesforce and external systems, leveraging REST or SOAP protocols as needed
- Improved data quality by implementing validation rules and customizing page layouts in Salesforce.
- Delivered front-end and back-end architecture and functionality by translating development requirements.
Salesforce Admin
AstraZeneca
02.2021 - 08.2022
- Developed Lightning apps using Lightning Web Components (LWC) and made them compatible with salesforce1 mobile app
- Developed re-usable UI Components with Lightning Component Framework
- Involved in creating Lightning Pages inside Lightning community Builder
- By using SOAP and REST, integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com
- Implemented Record-Level and Field-Level security and configured their sharing settings and created Profiles, Roles based on organization role hierarchy
- Involved in customization of Salesforce.com fields, page layouts, record types, list views and
- Resolved technical issues promptly and effectively, providing exceptional support to Salesforce users across the organization.
- Enhanced Salesforce system efficiency by optimizing workflows, automating processes, and streamlining data management.
Salesforce Admin
Folkstalk
09.2018 - 02.2021
- Created record types based on organization requirements and for the ease of business users
- Worked on various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards
- Customized Salesforce.com fields, page layouts, record types, list views and queues
- Involved in working with standard Salesforce features like Objects, Workflows, Record Types, Page layouts, Validation rules, SOM, Profiles, Roles, Reports, Dashboards, etc
- Design, build, test and deploy SFDC customizations which may include form layout changes, workflow triggers, workflow alerts, automated email responses, etc
- Coordinated with cross-functional teams (Sales Team, Business Development) to ensure effective utilization of the Salesforce platform
- Made the configurations in the applications time to time as per the requirement
- Using IDM(Identity Data Management) tool as Active Directory
- Resolved technical issues promptly and effectively, providing exceptional support to Salesforce users across the organization.
- Enhanced Salesforce system efficiency by optimizing workflows, automating processes, and streamlining data management.
Education
Bachelor of Technology -
Sri Venkateswara University
India 04-2018
Skills
- Salesforce administration
- Apex development
- Agile methodology
- Visualforce pages
- Lightning components
- Object-oriented programming
- API development
- Certified developer
- UI development
- Data migration
- Functional testing
- Workflow management
- Platform app builder
- Code development
- Salesforce platform development
- Salesforce development and design
- SalesForce UI development
- Salesforce integration
- Apex code
Certification
- Salesforce Certified Administrator
- Salesforce Platform Developer 1
Languages
English
Full Professional
Timeline
Salesforce Developer
Citibank
08.2022 - 02.2025
Salesforce Admin
AstraZeneca
02.2021 - 08.2022
Salesforce Admin
Folkstalk
09.2018 - 02.2021
Bachelor of Technology -
Sri Venkateswara University
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