Dharma Lavictoire
Ottawa,Canada
Summary
Driven and adaptable, I leveraged my interpersonal communication and work ethic at Speedy Auto Services to enhance operational efficiency and customer satisfaction. Excelling in roles from mechanic's assistant to customer service, I consistently demonstrated adaptability and a commitment to excellence, significantly contributing to workplace achievements and learning advanced skills in customer engagement and vehicle maintenance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Co-op Mechanic's Assistant
Speedy Auto Services
09.2024 - 01.2025
- Assisted experienced mechanics in servicing vehicles, including performing oil changes and basic maintenance tasks
- Maintained a clean and organized work area, ensuring efficiency and safety in the shop
- Demonstrated reliability and a willingness to learn in a fast-paced environment
Seasonal Sales Associate
Point Zero
11.2022 - 01.2023
- Delivered exceptional customer service by greeting and assisting customers with their needs
- Organized and maintained the store's appearance by ensuring merchandise was neatly arranged
- Followed management instructions diligently to complete tasks efficiently
Co-op Stock Clerk
American Eagle
09.2022 - 01.2023
- Efficiently sorted and stocked merchandise on the sales floor and in the backroom
- Provided friendly and knowledgeable assistance to customers, helping them locate desired products
- Maintained store cleanliness and organization to enhance the shopping experience
Dishwasher
Pure Kitchen Elgin
05.2022 - 07.2022
- Performed dishwashing duties and maintained a clean workspace in a high-volume kitchen
- Set up and managed dish stations, ensuring operational readiness throughout shifts
- Assisted with restocking and organization to support smooth kitchen operations
Education
Grade 12 -
Norman Johnston Secondary School
Skills
- Interpersonal Communication
- Work Ethic
- Adaptability
- Customer Service
Skills
Exceptional ability to connect with people, resolve conflicts calmly, and maintain a positive attitude., Excellent listener and team collaborator who welcomes diverse perspectives and creative ideas., Demonstrated capability to work independently and efficiently in fast-paced settings., Strong attention to detail, with proven ability to remain composed and focused under pressure., Experienced in assisting customers, ensuring a welcoming environment, and enhancing overall satisfaction., Committed to building positive relationships with both coworkers and customers.
Certification
- Working at Heights Full Training, 09/01/24
- Bronze Star Certification / First Aid & CPR, 03/01/18
Availability
Excellent availability with a flexible schedule to meet the needs of the employer.
References
References available upon request.
Timeline
Co-op Mechanic's Assistant
Speedy Auto Services
09.2024 - 01.2025
Seasonal Sales Associate
Point Zero
11.2022 - 01.2023
Co-op Stock Clerk
American Eagle
09.2022 - 01.2023
Dishwasher
Pure Kitchen Elgin
05.2022 - 07.2022
Grade 12 -
Norman Johnston Secondary School
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