To use the skills, knowledge and experience I have gained through tertiary study and to pursue career in a company where my inter-personal skills can be utilised to achieve objectives of the organisation. Easy going by nature adaptive to situations and able to get along with work colleagues.
Assisting clients on the best suitable mortgage rates.
Data entry of all mortgage applications.
Compiling the required documents after bank approvals and ensuring the process is completed in time.
Auditing the files after approvals from the bank.
Maintaining a constant link with the clients and guiding them throughout the process till deal. closure.
• Actively keeping a track of new real estate listing.
• Helping clients in listing, selling and buying of houses.
• Writing offers and aiming for deal closure at the earliest
Developed strong relationship between staff memebers and to create a positive working enviornment
Met monthly targets in terms of loan sanctions.
To monitor cash intake, deposit records , loan records of clients.
To assist and motivate junior staff members to work more efficiently.
Worked with stakeholders and clients to know the requirements, understand problems and to suggest technical solutions.
To understand client needs, conduct time to time feedbacks and to provide solution design discussions.
Acted as a channel between clients and team members to ensure delivery met expectations
Resolved issues reported by client through investigating the root cause for the problem.
Client Requirement Analysis & Solution Design
Stakeholder Communication & Relationship Management
Issue Resolution & Escalation Handling
Strong Communication & Presentation Skills