Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
11
11
years of professional experience
Work History
Health Care Aide
The Brenda Strafford Foundation
11.2021 - Current
Assisted with daily living activities, promoting patient independence and overall wellbeing.
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
Maintained clean, safe, and well-organized patient environment.
Kept accurate records of patients' care, condition, and progress.
Reduced patient anxiety through effective communication and active listening skills.
Supervisor
Tim Hortons
09.2013 - 11.2021
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.