Dharam Singh

I worked as a security officer at Apple Flagship store at Pacific Centre Mall in Vancouver Downtown.

• Provided exceptional customer service to enhance shopping experience and build brand loyalty.
• Assisted with inventory management, ensuring accurate stock levels and product availability.
• Trained new team members on sales techniques and store policies to improve overall performance.
• Developed product knowledge to effectively communicate features and benefits to customers.

• Managed guest requests, ensuring timely and satisfactory service delivery.
• Coordinated logistics for events, enhancing overall guest experience and satisfaction.
• Provided concierge support, offering tailored recommendations for local attractions and services.
• Oversaw security protocols, ensuring safety of guests and premises at all times.

• Developed financial models to forecast revenue and analyze investment opportunities.
• Conducted variance analysis to identify trends and enhance budget accuracy.
• Collaborated with cross-functional teams to streamline financial reporting processes.
• Led initiatives to improve data integrity and ensure compliance with regulatory standards.

• Developed and implemented strategic sales plans to achieve revenue targets.
• Led cross-functional teams to enhance customer experience and drive brand loyalty.
• Analyzed market trends to identify opportunities for product expansion and positioning.
• Mentored junior sales staff, fostering professional growth and enhancing team performance.