DHARABEN DAVE
Scarborough,Canada
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in EMR system.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Administrative Assistant/Technician
PHARMA MEDICA RESEARCH INC
02.2023 - Current
- Improve patient satisfaction by efficiently managing appointment scheduling and providing clear communication regarding medical procedures.
- Provide exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Assisting with the coordination of clinical staff schedules, ensuring adequate coverage during peak hours and minimizing wait times for patients.
- Answering incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Maintaining and updated patient records for accurate, current medical histories.
- Documenting patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
MEDICAL LABORATORY ASSISTANT/TECHNICIAN Internship
GSH CLINIC LIBERTY
08.2023 - 10.2023
- Assisted with call backs, referrals, scanning, faxing, paper clipping and filing
- Assisted manager, nursing and reception staff as required
- Conducted venipuncture and ECG procedures for both inpatients and outpatients
- Offered and implemented patient-centered care practices
- Assisted in obtaining various specimen types
- Coordinated specimen transportation to the laboratory
- Managed necessary inventory and documentation and ensured workspace organization
- Adhered to safety protocols, fostering a secure work environment, and complied with Infection Prevention and Control policies.
MEDICAL LABORATORY TECHNOLOGIST
ZYDUS HOSPITAL
10.2020 - 08.2022
- Performed ECG and Venipuncture on inpatient and outpatients
- Collected, labelled, sorted, and prepared blood components and other samples from patients
- Exhibited time management, multitasking, monitoring, and prioritizing workload in response to demands of urgent and STAT testing
- Performed a range of laboratory tests to blood chemistry analysis, urinalysis, hormone testing, and genetic testing
- Collected blood specimens, using macro and micro phlebotomy techniques, sorted specimens, transported, and received specimens
- Adhered to organizational policies and procedures concerning cleaning, hand hygiene and the use of Personal Protective Equipment in support of Infection Control measures and given training when necessary
- Use hospital information systems to access and document procedures.
Education
Medical Laboratory Assistant/Technician -
Oxford College of Arts, Business and Technology
10.2023
Diploma In Medical Laboratory Technologist -
M.B Patel science College, India
12.2020
Master of science Biology -
B. R Doshi School of Bioscience
12.2017
Bachelor of science Biology -
V.P & RPTP Science college, India
12.2015
Skills
- Laboratory safety protocols
- Patient confidentiality
- Phlebotomy expertise
- Patient Flow Management
- Inventory Management
- Document Management
- Patient care and confidentiality
- Appointment Coordination
- Patient Demographic
- Insurance Verification Mastery
- Physician assistance
Certification
- MLPAO/OSMT-Medical Laboratory Professional Association Of Ontario
- Basic Life Support (CPR), Red Cross, Canada
- Infection Prevention Control, Public Health Ontario
Timeline
MEDICAL LABORATORY ASSISTANT/TECHNICIAN Internship
GSH CLINIC LIBERTY
08.2023 - 10.2023
Medical Administrative Assistant/Technician
PHARMA MEDICA RESEARCH INC
02.2023 - Current
MEDICAL LABORATORY TECHNOLOGIST
ZYDUS HOSPITAL
10.2020 - 08.2022
Medical Laboratory Assistant/Technician -
Oxford College of Arts, Business and Technology
Diploma In Medical Laboratory Technologist -
M.B Patel science College, India
Master of science Biology -
B. R Doshi School of Bioscience
Bachelor of science Biology -
V.P & RPTP Science college, India
- MLPAO/OSMT-Medical Laboratory Professional Association Of Ontario
- Basic Life Support (CPR), Red Cross, Canada
- Infection Prevention Control, Public Health Ontario
Similar Profiles
Fortune Claudia TacderanFortune Claudia Tacderan
Medical Laboratory Assistant II at Pharma Medica Research Inc.Medical Laboratory Assistant II at Pharma Medica Research Inc.
Amee SangeetAmee Sangeet
Senior Clinical SAS programmer at Pharma Medica Research Inc.Senior Clinical SAS programmer at Pharma Medica Research Inc.
Abhinav RanasingheAbhinav Ranasinghe
Medical Screening Recruiter at Pharma Medica Research Inc.Medical Screening Recruiter at Pharma Medica Research Inc.