Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
CustomerServiceRepresentative

DHARA SHAH

Burnaby,BC

Summary

Experienced with fostering supportive and engaging learning environment for young children. Utilizes effective communication and teamwork to assist lead educators and enhance classroom dynamics. Knowledge of child development principles and classroom management techniques to promote educational success.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Early Childhood Educator Assistant

5 Steps Child Care
01.2025 - Current
  • Supported early language development through storytelling, reading books, and engaging children in interactive conversations.
  • Managed daily routines efficiently, ensuring smooth transitions between different activities throughout the day without any loss of instructional time.
  • Created a nurturing and safe environment for children to grow emotionally, socially, and academically.
  • Enhanced children''s learning experiences by incorporating engaging play activities and age-appropriate educational materials.

Customer Service Representative

Brygid Technologies Corp.
12.2022 - Current
  • Modifications to online ordering websites such as product/service updates and setup of closures.
  • Monitoring online orders and its successful progress through the system.
  • Making inbound and outbound calls to our team and clients for confirmation of online orders.
  • Answering and directing incoming calls to the concern department.

Senior Administrator

Green Zone Bldg. Cleaning Services LLC
02.2020 - 03.2022
  • Kept office operations running smoothly by providing effective leadership and administrative skills.
  • Documentation, and collaboration with Sales Agencies and Vendor partners for new business opportunities
  • Reviewing and reporting Client feedback (online & offline) and market research to VP Sales

Document Controller and Service Representative

Quality Care Building Cleaning Services LLC
07.2017 - 12.2019
  • Scanned, filed and transmitted various documents and adhered to digital filing procedures.
  • Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
  • Maintained accurate records of all project-related documents, facilitating quick retrieval when needed.


Lecturer /Instructor

Parul Polytechnic Institute
07.2013 - 10.2015
  • Develop lesson plans, update syllabus every term, and formulate assignments.
  • Scheduling classes, preparing time-table for events, Issuing circulars and notices, reporting to HOD
  • Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
  • Selected and designed lesson plans and curriculum to meet academic objectives.

Lecturer

Shri Sant Gajanan Maharaj College of Engineering
07.2011 - 04.2012
  • Cultivated critical thinking skills through challenging assignments that required analysis, synthesis, and evaluation of information from various sources.
  • Conduct Lab sessions for various programming languages – C, C++, SQL, HTML, CSS, Python, JavaScript.
  • Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.


Education

Master of Business Administration -

University Canada West
Vancouver, BC
01.2024

Master of Engineering - Computer Science

Gujarat Technological University
06-2017

Bachelor of Engineering - Computer Science

Sant Gadge Baba Amravati University
06-2010

Skills

  • Health and hygiene
  • Classroom organization
  • Age-appropriate activities
  • Emotional support
  • Interpersonal Skills
  • Patience
  • Kindness
  • Adaptability
  • Empathy
  • Creativity

Languages

English
Full Professional
Hindi
Full Professional

Certification

  • BC Early Childhood Educator Assistant Certificate (Certificate Number: 89842, Expiry: 03/10/2029)


  • Emergency Childcare First Aid and CPR Level B

Timeline

Early Childhood Educator Assistant

5 Steps Child Care
01.2025 - Current

Customer Service Representative

Brygid Technologies Corp.
12.2022 - Current

Senior Administrator

Green Zone Bldg. Cleaning Services LLC
02.2020 - 03.2022

Document Controller and Service Representative

Quality Care Building Cleaning Services LLC
07.2017 - 12.2019

Lecturer /Instructor

Parul Polytechnic Institute
07.2013 - 10.2015

Lecturer

Shri Sant Gajanan Maharaj College of Engineering
07.2011 - 04.2012

Master of Business Administration -

University Canada West

Master of Engineering - Computer Science

Gujarat Technological University

Bachelor of Engineering - Computer Science

Sant Gadge Baba Amravati University
DHARA SHAH