Dhara Prajapati
Saskatoon
Summary
Organized and dedicated Administrative Professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Professional
BDO Canada LLP
03.2023 - Current
- Efiling Tax returns
- Administrative Support to Manager, Client & Partner
- Improved employee morale by planning team-building activities and fostering a positive work environment.
- Supported customer service initiatives by addressing inquiries promptly and professionally via email or phone calls.
- Maintained accurate financial records with thorough data entry practices, ensuring budgetary compliance across departments.
- Assisted in the recruitment process by screening applicants'' resumes, conducting interviews, and making recommendations to hiring managers.
- Implemented new software systems to streamline administrative processes and enhance overall efficiency within the workplace.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
Executive Assistant
EnviroWay Detergent Manufacturing
10.2022 - 12.2022
- Administrative Support
- Customer Service
- Microsoft Office
- Database Management
- Clerical Support
- Travel Arrangements
- Front Desk duties
Admin Executive (P&A)
Landmark Human Resources LTD.
12.2016 - 10.2018
- Administrative Assistance
- Filing
- Customer Service
- Microsoft Office
- Multi-tasking
- Time Management
Front Desk Executive
Knight Frank Properties Services Pvt. Ltd
06.2016 - 11.2016
- Front Desk duties
- Phone Etiquette
- Customer Service
- Microsoft Office
Education
AEC / DEP or Skilled Trade Certificate - Post Graduation Diploma in Business Management
Saskatchewan Polytechnic
Moose Jaw, SK12.2019
Master's Degree - Human Resources
K.S. School of Business Management, Gujarat University
Ahmedabad, Gujarat01.2016
Bachelor's Degree - Business administration
K.S. School of Business Management, Gujarat University
Ahmedabad, Gujarat01.2014
Skills
- Document management
- Verbal communication
- Customer service
- Computer skills
- Customer and client relations
- Dedicated team player
- Relationship building
- Deadline oriented
- Training and coaching
- Administrative support
- Filing and data archiving
- Documentation and recordkeeping
Personal Details
Total years of experience:3
Languages
English
Full Professional
Certification
- Certified Information Systems Security Professional (CISSP)
- Customer Service Specialist (CSS) Certification – HDI.
Timeline
Administrative Professional
BDO Canada LLP
03.2023 - Current
Executive Assistant
EnviroWay Detergent Manufacturing
10.2022 - 12.2022
Admin Executive (P&A)
Landmark Human Resources LTD.
12.2016 - 10.2018
Front Desk Executive
Knight Frank Properties Services Pvt. Ltd
06.2016 - 11.2016
Master's Degree - Human Resources
K.S. School of Business Management, Gujarat University
Bachelor's Degree - Business administration
K.S. School of Business Management, Gujarat University
AEC / DEP or Skilled Trade Certificate - Post Graduation Diploma in Business Management
Saskatchewan Polytechnic
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