Dhara Kothiya
Brampton,Ontario
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Customer-focused Crew Member accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Crew Member , Part - Time
Pizza Hut
05.2023 - 02.2024
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Insurance Agent Assistant
Cartec Honda Automotive Service
06.2015 - 08.2016
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Tracked competitors' insurance offerings and used for comparison during sales calls.
- Renew the policy .
Assistant Team Leader
A & S Associates
12.2012 - 01.2015
- Created staff schedules, approved requested time off and updated reports.
- Worked with customer service representatives to handle escalated customer issues.
- Addressed customer service overflow to reduce complaints.
Customer Care Officer & Shipping Agent
Orbit Innovative Techniques
12.2012 - 01.2015
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Education
Bachelor of Laws - Law
Samarpan School Of Law
Gandhinagar ,IndiaMaster Of Commerce - Accounting
Gujarat University
Gujarat , IndiaSkills
- Safe Food Handling
- Inventory Restocking
- Flexible Schedule
- Customer Service
- Dependable And Responsible
- Teamwork And Collaboration
- Order Accuracy
- Multitasking And Organization
- Computer Skills
Languages
- English
- Hindi
- Gujarati
Certification
- Food Handler Certificate
- Smart Serve certificate
- Emergency First Aid Level 'C' CPR/AED
- Tally ERP 9.0
Languages
Gujarati
Native/ Bilingual
Hindi
Full Professional
English
Professional
Timeline
Crew Member , Part - Time
Pizza Hut
05.2023 - 02.2024
Insurance Agent Assistant
Cartec Honda Automotive Service
06.2015 - 08.2016
Assistant Team Leader
A & S Associates
12.2012 - 01.2015
Customer Care Officer & Shipping Agent
Orbit Innovative Techniques
12.2012 - 01.2015
Bachelor of Laws - Law
Samarpan School Of Law
Master Of Commerce - Accounting
Gujarat University
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