Dhara Kothiya
A Professional, Hard-working, Focused And Fast Learner With Capable Of Sustain A Positive Attitude In A Fast- Paced Atmosphere While Helping To Achieve Overall Goals.
Brampton,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Crew Member
Pizza Hut
06.2023 - 12.2023
- Stocked shelves to organize aisles in assigned department.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Prepares a variety of pizzas and other menu items. Measures ingredients required for specific items being prepared. Follows procedures for safe food preparation, assembly and presentation. Help with bagging and tagging orders.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Auto Insurance Agent
Cartec Honda , Showroom & Workshop
06.2019 - 01.2023
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Met with prospective clients to discuss insurance needs and provide solutions.
- Generated quotes and proposals for clients to match individual needs.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Telemarketer
A & S Associates Accounting Firm
02.2015 - 01.2019
- Answered calls, took messages, and transferred calls to correct individuals.
- Built relationships with customers using strong persuasion and active listening skills.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
Customer Care Officer & Shipping Agent
Orbit Innovative Techniques ,Mobile Service Center
12.2012 - 06.2015
- Collected customer information and analyzed customer needs to recommend potential products or services.
- Resolved concerns with products or services to help with retention and drive sales.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
Education
Bachelor of Laws - Law
Samarpan School Of Law
Gandhinagar ,India 05.2001 -
Master Of Commerce - Accounting
Gujarat University
Gujarat , India 05.2001 -
Skills
Customer Service
Crew Leadership
Data Entry
Office Administration
Team Building
Multitasking
Certification
Food Handler Certificate
Timeline
Food Handler Certificate
02-2024
Smart Serve certificate
02-2024
Emergency First Aid Leval 'C' CPR/AED
01-2024
Crew Member
Pizza Hut
06.2023 - 12.2023
Auto Insurance Agent
Cartec Honda , Showroom & Workshop
06.2019 - 01.2023
Telemarketer
A & S Associates Accounting Firm
02.2015 - 01.2019
Customer Care Officer & Shipping Agent
Orbit Innovative Techniques ,Mobile Service Center
12.2012 - 06.2015
Bachelor of Laws - Law
Samarpan School Of Law
05.2001 -
Master Of Commerce - Accounting
Gujarat University
05.2001 -