Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dhara Kothiya

A Professional, Hard-working, Focused And Fast Learner With Capable Of Sustain A Positive Attitude In A Fast- Paced Atmosphere While Helping To Achieve Overall Goals.
Brampton,ON

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience
3
3
Certifications
3
3
Languages

Work History

Crew Member

Pizza Hut
06.2023 - 12.2023
  • Stocked shelves to organize aisles in assigned department.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Prepares a variety of pizzas and other menu items. Measures ingredients required for specific items being prepared. Follows procedures for safe food preparation, assembly and presentation. Help with bagging and tagging orders.
  • Kept kitchen, counter and dining areas cleaned and sanitized.


Auto Insurance Agent

Cartec Honda , Showroom & Workshop
06.2019 - 01.2023
  • Provided comprehensive product knowledge and guidance to help clients on product selection.
  • Met with prospective clients to discuss insurance needs and provide solutions.
  • Generated quotes and proposals for clients to match individual needs.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.

Telemarketer

A & S Associates Accounting Firm
02.2015 - 01.2019
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Built relationships with customers using strong persuasion and active listening skills.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.


Customer Care Officer & Shipping Agent

Orbit Innovative Techniques ,Mobile Service Center
12.2012 - 06.2015
  • Collected customer information and analyzed customer needs to recommend potential products or services.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.

Education

Bachelor of Laws - Law

Samarpan School Of Law
Gandhinagar ,India
05.2001 -

Master Of Commerce - Accounting

Gujarat University
Gujarat , India
05.2001 -

Skills

    Customer Service

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Certification

Food Handler Certificate

Timeline

Food Handler Certificate

02-2024

Smart Serve certificate

02-2024

Emergency First Aid Leval 'C' CPR/AED

01-2024

Crew Member

Pizza Hut
06.2023 - 12.2023

Auto Insurance Agent

Cartec Honda , Showroom & Workshop
06.2019 - 01.2023

Telemarketer

A & S Associates Accounting Firm
02.2015 - 01.2019

Customer Care Officer & Shipping Agent

Orbit Innovative Techniques ,Mobile Service Center
12.2012 - 06.2015

Bachelor of Laws - Law

Samarpan School Of Law
05.2001 -

Master Of Commerce - Accounting

Gujarat University
05.2001 -

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Dhara KothiyaA Professional, Hard-working, Focused And Fast Learner With Capable Of Sustain A Positive Attitude In A Fast- Paced Atmosphere While Helping To Achieve Overall Goals.