Dhara Hadvani
40 Weldon St, Moncton,NB
Summary
Enthusiastic professional with proven leadership qualities in working as a team, handling multiple tasks, great adaptability to any enterprise's environment. to manage multiple simultaneous tasks: to balance competing priorities and respond quickly to changes and business needs.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Sales Representative
Mobile Care
11.2023 - Current
- Streamlined sales processes by identifying inefficiencies and implementing improvements for enhanced productivity.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained high level of product knowledge, staying current on industry trends and changes in regulations.
Supervisor
Second cup café
12.2021 - 09.2023
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed and updated tracking spreadsheets for process monitoring, reporting and ordering.
Processing Clerk
Intria- CIBC
12.2020 - 12.2021
- Accurate and efficient data entry of all deposits work by verifying, processing, and balancing as required utilizing various systems and equipment within department
- Assists to meet all quality and timeline standards of INTRIA's Service Level Agreements SLA
- Ensures error targets are not exceeded and productivity targets are met
- Demonstrates CIBC's values of trust, teamwork, and accountability.
- Facilitated timely document retrieval by maintaining organized digital filing system that allowed easy access to archived records.
Education
Post Graduate Program - Project Management
Centennial College
Toronto, ON 01.2019 - 05.2019
Post Graduate Program - Marketing Research and Analytics
Centennial College
Toronto, ON 05.2018 - 05.2018
MBA - Marketing
Dharmsinsh Desai University
Gujarat, India 06.2015 - 05.2017
Skills
Team management
Interpersonal and consultative skills
Understanding of consumer demand
Proficient in MS Office, Excel, Word and PowerPoint
Certified with advance google analytics
Analytical thinking and problem solving
Oral and written communication skills
Languages
English
Hindi
Gujarati
Timeline
Sales Representative
Mobile Care
11.2023 - Current
Supervisor
Second cup café
12.2021 - 09.2023
Processing Clerk
Intria- CIBC
12.2020 - 12.2021
Post Graduate Program - Project Management
Centennial College
01.2019 - 05.2019
Post Graduate Program - Marketing Research and Analytics
Centennial College
05.2018 - 05.2018
MBA - Marketing
Dharmsinsh Desai University
06.2015 - 05.2017
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