Summary
Overview
Work History
Education
Skills
Certification
Academic Qualification
Disclaimer
Accomplishments
Languages
Current Address
Timeline
Generic
Dhanush Maniyani

Dhanush Maniyani

Toronto,ON

Summary

4x Salesforce Certified Data Architect, Agile Practitioner, Release Manager and Alteryx Designer with 8+ years of experience in implementation and integration for two organization. Forward-thinking project management specialist confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Associate – Projects

Cognizant Technology Solutions
Canada, Canada
04.2023 - Current
  • Manage the team of 4 salesforce developers
  • Define data architecture principles, guidelines, and best practices for the organization
  • Develop and communicate a data strategy aligned with business goals and objectives
  • Plan, design, and oversee the integration of data from various sources into Salesforce
  • Ensure data flows smoothly between systems, maintaining data quality and integrity
  • Design and implement data security measures to safeguard sensitive information
  • Define user roles, profiles, and permissions to control data access
  • Plan and execute data migration projects, ensuring smooth and accurate data transfer
  • Assisted with data migration activities such as cleansing of data and mapping of source to target systems.
  • Manage master data management, data governance, data security, data quality and related tools like Alteryx
  • Collaborate with cross-functional teams to provide technical leadership and guidance
  • Mentor and coach team members on data architecture best practices
  • Create and maintain documentation for data architecture, data flows, and integration processes
  • Gather information on data sources, volumes, and types to design a solution on Data Cloud
  • Provide clear guidelines for developers and administrators to follow.
  • Created automated processes using Workflows, Process Builder, Flows.
  • Identified project needs by reviewing project objectives and schedules.
  • Developed and updated project plans to document objectives, technologies, schedules, and funding.
  • Coordinated resources across multiple departments and teams as needed for successful completion of projects.
  • Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
  • Lead Agile team in development of data warehouse, business intelligence, data lake and cloud technologies within Agile environment.
  • Tracked costs and expenses and assessed closely against original project budget.

Senior Associate – Projects

Cognizant Technology Solutions
India, India
07.2021 - 04.2023
  • Handle the team of 4 salesforce developers
  • Define data architecture principles, guidelines, and best practices for the organization
  • Develop and communicate a data strategy aligned with business goals and objectives
  • Plan, design, and oversee the integration of data from various sources into Salesforce
  • Ensure data flows smoothly between systems, maintaining data quality and integrity
  • Design and implement data security measures to safeguard sensitive information
  • Define user roles, profiles, and permissions to control data access
  • Plan and execute data migration projects, ensuring smooth and accurate data transfer
  • Verify data integrity after migration and address any discrepancies
  • Collaborate with stakeholders to define reporting and analytics requirements
  • Design data structures that support efficient querying and reporting
  • Collaborate with cross-functional teams to provide technical leadership and guidance
  • Mentor and coach team members on data architecture best practices
  • Create and maintain documentation for data architecture, data flows, and integration processes
  • Provide clear guidelines for developers and administrators to follow.
  • Configured profiles, roles, sharing rules, workflow rules, according to client's requirement.
  • Conducted regular reviews of data quality issues within the system.
  • Maintained data cleanliness and accuracy by adding custom validation rules and custom formulas, reports, and dashboards.

Business Systems Analyst

Waters India Pvt Ltd
Bangalore, India
10.2019 - 07.2021
  • Manage the user community on the system (e.g
  • Set up user profiles, security roles and views)
  • Work on sprint cycle- develop, test, deploy the stories\bugs and communicate changes to the business
  • Team player of CRM platform migration project (SAP to Salesforce)
  • Administer Salesforce environment including customizing and implementing profiles, roles, security settings, sharing rules, custom applications, custom objects, custom fields, page layouts, workflows, validation rules, sharing rules, dashboards, reports, and so on
  • Familiarity with the Salesforce App Exchange, downloading packages and installing 3rd Party Applications (ex: BigTinCan, WalkMe, RingLead)
  • Collaborating with business stakeholders, business process owners, technical project managers, and technical teams to execute business analysis tasks
  • Deploy the changes from sandboxes to Production using Copado in transport process
  • Handling data management using Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects
  • Manage ongoing support requests and administrative needs of users
  • Creating and managing all full copy and partial copy sandboxes of the organisation
  • Ensure that all tasks, updates, and testing are completed effectively, smoothly and in a timely manner
  • Daily administration and support of Salesforce application, including system configuration, data setup and ongoing maintenance
  • Build and Manage dashboards, reports, forms, templates as per the organization business requirement
  • Deploy the changes to different sandboxes using Copado.

Client Service Engineer

FireEye Cybersecurity Private Limited
Bangalore, India
07.2017 - 09.2019
  • Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, validation Rule, upgrade installation
  • Managed the technical process of layout customization, navigation within the system, and translation of business user requests into application enhancement
  • Developed and managed, Approval Process, Escalation Rules, Auto- Response Rules, Sharing Rules, validation rules and assignment rules, formulas, page layouts, list views and templates
  • Developed and configured Dashboards, Reports and Report Folders for different user profiles based on the need in the organization
  • Worked in Agile environment and provided status updates in daily stand up calls
  • Hands on experience on using SOQL and SSQL commands
  • Create new user accounts and configure Salesforce.com to fit security needs at the user and organization levels
  • Created customized email templates and VisualForce Pages using custom controllers
  • Successfully participated in group projects using Agile methodology
  • Managed ongoing support requests and the administrative needs of users
  • Set up new users by configuring custom profiles, permission sets, and object settings
  • Troubleshoot user issues and managed incoming tickets relating to field and record accessibility
  • Assist In the development and implementations of functional designs and features of SFDC and related systems
  • Worked with the sales operations team, product management team and other stakeholders to capture requirements for system changes and enhancements
  • Configured and administered Omnichannel in salesforce service cloud for the premier customers.

IT Operations Analyst 1 B

Hewlett Packard Enterprise
Bangalore, India
03.2016 - 07.2017
  • Providing L2 technical support for internal company organizational units globally on all technical related issues through chats, calls and emails and resoling them on first level itself
  • Hands on experience on the Salesforce ticketing tool
  • Hands on experience on CRMs (Customer Relationship Management)
  • User Access Provisioning and de-provisioning for different agents through Salesforce sales cloud
  • Provide Administrator and users privilege for users
  • Created and deployed Several Reports using salesforce.com platform
  • Escalate the Technical problem into product owner
  • Developed and configured Dashboards, Reports and Report Folders for different user profiles based on the need in the organization.

Systems Engineer

MindKraft IT Solutions Pvt Ltd
Bangalore, India
05.2015 - 03.2016
  • Investigated root cause analysis of incidents reported by users or automated monitoring tools.
  • Coordinated with vendors to resolve hardware and software compatibility issues.
  • Diagnosed complex technical problems and implemented solutions in a timely manner.

Education

Bachelor of Engineering - Computer Science

KVG College Of Engineering
Sullia
03-2014

Skills

  • Salesforce Data Architecture Design and Development
  • Data Migration
  • Solution Design
  • Data Management
  • Salesforce Configuration and setup
  • Data Mapping and Transformation
  • Salesforce Data Cloud Implementation
  • Technical Documentation and Reporting
  • Flosum Release Management
  • Alteryx Developer
  • Sprint Planning
  • Resource Allocation
  • Requirements Gathering
  • Leading Scrum Meetings
  • Project Management
  • Project Scheduling

Certification

  • Salesforce Certified Data Architect.
  • Salesforce Certified Platform Developer 1
  • Salesforce Certified Administrator
  • Salesforce Certified Data Cloud Consultant
  • Certified Alteryx Designer
  • Certified Scrum Master
  • Flosum Certified Professional
  • ITIL Foundation.

Academic Qualification

Bachelor of Engineering (Computer Science) from KVG College of Engineering, Sullia

Disclaimer

I hereby declare that the above information furnished is true to the best of my knowledge and belief.

Accomplishments

  • Received President Award for the project led by me for a customer.
  • Received Best Performing Employee recognition for last three years.
  • Deployed two major Salesforce Projects within a year.

Languages

English
Full Professional

Current Address

1607, 361 The West Mall, Etobicoke , ON  M9C1E8

Timeline

Senior Associate – Projects

Cognizant Technology Solutions
04.2023 - Current

Senior Associate – Projects

Cognizant Technology Solutions
07.2021 - 04.2023

Business Systems Analyst

Waters India Pvt Ltd
10.2019 - 07.2021

Client Service Engineer

FireEye Cybersecurity Private Limited
07.2017 - 09.2019

IT Operations Analyst 1 B

Hewlett Packard Enterprise
03.2016 - 07.2017

Systems Engineer

MindKraft IT Solutions Pvt Ltd
05.2015 - 03.2016

Bachelor of Engineering - Computer Science

KVG College Of Engineering

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Dhanush Maniyani