DHANMINDER SINGH
LANGLEY,CANADA
Summary
Results-driven professional with over 8 years of experience in technical administration and business analysis, specializing in optimizing business processes, system implementation, and cross-functional collaboration. Adept at bridging the gap between technical teams and business stakeholders to deliver innovative solutions that enhance operational efficiency. Proven expertise in requirements gathering, workflow analysis, and project management. Skilled in leveraging technology to drive business transformation and align IT solutions with organizational goals.
Overview
4
4
years of professional experience
Work History
Technical Advisor
Vancouver Coastal Health
Vancouver, Canada
03.2022 - Current
- Managed multiple databases across different environments like development, testing and production.
- Ensured compliance with security policies across all cloud-based systems by monitoring access control lists and user permissions.
- Analyzed workflows and established priorities for daily operations.
- Worked closely with application developers to ensure proper design of applications and database structures.
- Updated and maintained databases with current information.
Business Analyst
Provincial Health Services Authority
Burnaby, Canada
01.2021 - 03.2022
- Interpreted, evaluated, and interrelated research data and developed integrated business analyses and projections for incorporation into strategic decision-making.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Created or reviewed technical design documentation to drive accuracy of reporting solutions.
Learning Ambassador
Amazon Canada
Burnaby, Canada
07.2020 - 01.2022
- Facilitated virtual classroom discussions on various topics related to the course content.
- Communicated regularly with instructors regarding any changes or updates required in course content.
- Provided guidance to students on how to navigate the Learning Management System.
- Utilized a variety of teaching methods such as problem-solving exercises, simulations, role plays.
Education
POST GRADUATE DIPLOMA - International Business
Thompson Rivers University
01.2021
BACHELOR'S DEGREE - Computer Science and IT Eng.
Chitkara University
01.2016
Skills
- Adobe Photoshop
- Power BI
- Agiloft data conversion and migration
- Oracle Fusion Cloud system administration
- Co-Pilot
- Google Analytics
- Microsoft Office
- Chat-GPT
Timeline
Technical Advisor
Vancouver Coastal Health
03.2022 - Current
Business Analyst
Provincial Health Services Authority
01.2021 - 03.2022
Learning Ambassador
Amazon Canada
07.2020 - 01.2022
POST GRADUATE DIPLOMA - International Business
Thompson Rivers University
BACHELOR'S DEGREE - Computer Science and IT Eng.
Chitkara University
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