Dhanashree Ghadigaonkar
Summary
Dynamic and results-driven professional with a proven track record in navigating fast-paced, high-pressure environments. Demonstrates strong teamwork, adaptability, and the ability to prioritize and meet deadlines. Adept in enhancing operational efficiency and driving client success through expert account management, data analysis, and timely follow-ups. Recognized for excellent communication and interpersonal skills, consistently delivering outstanding customer service in English. Experienced in collaborating with cross-functional teams and liaising between clients and internal departments, ensuring seamless operations. Committed to continuous self-improvement and consistently surpassing performance benchmarks, contributing to both qualitative and quantitative success.
Overview
10
10
years of professional experience
Work History
Store Supervisor
The Cannabist Shop
12.2023 - Current
- Managed daily customer interactions, ensuring exceptional service and satisfaction.
- Responsible for opening and closing the store.
- Maintained operational efficiency and adhered to security protocols.
- Trained new hires, including sales associates and supervisors, in effective sales techniques and store procedures.
- Gained invaluable experience engaging with a diverse range of individuals.
- Developed a deep understanding of Canadian culture and customer preferences.
- Handled accounts and audits for the store monthly.
- Monitored stock levels and identified ordering needs.
- Conducted monthly inventories to determine accuracy of records.
Tax Consultant 2
Deloitte
06.2020 - 12.2022
- Managed numerous projects as a worldwide compliance reporting coordinator.
- Oversaw six significant clients for the GCR Team.
- Led client meetings for payments, taxes, and updates on global legislation, reporting monthly and quarterly.
- Managed the deployment and transfer of new clients.
- Acquired commercial pursuits (bidding) expertise and conducted bidding for Deloitte's prospective clients.
- Assisted global Deloitte and GCR teams with billing, rate finalization, tax return details, client requirements, and other ad hoc services.
- Communicated and collaborated with numerous Deloitte teams globally to fulfill client requirements.
- Prepared tax returns for clients with small businesses.
- Provided feedback for process improvement based on client perspectives.
- Analyzed financial records to determine the appropriate tax filing status.
- Explained complex concepts in a clear and concise manner to clients.
- Maintained up-to-date knowledge of changing tax laws and regulations.
Assistant Accountant
Reknown Enterprise
01.2015 - 01.2017
- Handled bank reconciliation, petty cash book, and accounting for several clients.
- Assisted in auditing and reconciliation for clients throughout the audit process.
- Scrutinized accounts and prepared/tallied trial balance.
- Reviewed customer accounts and obtained customer approvals for periodic account reconciliation.
- Prepared journal entries, completed general ledger operations, and performed monthly and year-end closings, generating financial reports.
- Reconciled and maintained balance sheet accounts.
- Did regular audits for clients and audits at the end of the year.
- Analyzed cost and revenue to manage accounts.
- Prepared, reviewed, and submitted crucial budget goals for clients.
- Processed staff payroll and managed other aspects of financial transactions.
- Managed the accounting team to ensure records were complete and accurate.
- Conducted AML risk assessments and adhered to financial regulations.
- Assisted in preparation of monthly financial statements and management accounts.
- Verified accuracy of invoices and other accounting documents or records.
- Managed daily banking transactions, including deposits, withdrawals, and transfers.
- Performed month-end close procedures such as journal entries and reconciliations.
- Organized and maintained filing systems for all accounting documents.
- Prepared account analysis and reconciliation, including bank statements and intercompany general ledger accounts.
- Analyzed financial information to recommend or develop efficient use of resources and procedures.
- Maintained the fixed asset register and depreciation schedules on a monthly basis.
- Provided support for external auditors during annual audit engagements.
- Assisted with budgeting process by providing accurate data for forecasting purposes.
- Identified areas for improvement in internal processes along with possible solutions to improve accuracy, efficiency, and cost reductions.
- Updated financial systems with recent transactions and maintained digital and paper records.
Education
PG Diploma - Fraud Investigation and Risk Management
Conestoga College - Doon Campus
08-2024
PG Diploma - Financial Technology
Conestoga College - Doon Campus
12-2023
MBA - Finance
Sies College of Management Studies
04-2020
Bachelor Of Commerce -
Mumbai University - Bhavans College
01.2015
Skills
- Responsive to Change
- Proficient in Interpersonal Communication
- Project Management
- Audit and Accounting
- MS Office, Power Point, Word
- Advance EXCEL
- Proficient in Customer Service
- Organizational and Analytical Skills
- Problem-Solving and Time Management Skills
- Commitment to Continuous Learning
- Understanding of AML/ATF Regulatory Environment (FINTRAC, OSFI, PCMLTFA)
- Customer Service
Timeline
Store Supervisor
The Cannabist Shop
12.2023 - Current
Tax Consultant 2
Deloitte
06.2020 - 12.2022
Assistant Accountant
Reknown Enterprise
01.2015 - 01.2017
PG Diploma - Fraud Investigation and Risk Management
Conestoga College - Doon Campus
PG Diploma - Financial Technology
Conestoga College - Doon Campus
MBA - Finance
Sies College of Management Studies
Bachelor Of Commerce -
Mumbai University - Bhavans College
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