Dhamia Smeikle
Brampton,Canada
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Dedicated and adaptable with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Team Lead
Canadian Mental Health Association
Brampton, ON
05.2024 - Current
- Assisted with coordinating daily clinical operations throughout 12-hour rotational shifts
- Facilitating daily team huddles
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Fostered positive atmosphere by acknowledging efforts of volunteers and placement students
- Assisted Manager in organizing and chairing team meetings
- Assisting in organizing and structuring program-specific training
- Collaborated with management team to implement new work procedures or policies.
- Reviewed completed work to verify consistency, quality, and conformance.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Managed conflict resolution within the team to maintain a positive work environment.
- Collaborated with other departments to develop effective solutions that meet client needs.
- Maintained accurate records of employee attendance and task completion times.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Reviewed existing systems and procedures regularly, suggesting ways they could be improved or optimized.
Outreach Worker
Canadian Mental Health Association
Brampton, ON
08.2023 - Current
- Cultivate connections with potential clients through trust and respect, while fostering client capacity for independence.
- Support the transition of individuals into housing, utilizing a Critical Time Intervention and Approach to Housing-Based Street Outreach.
- Complete initial intake assessments, discharge assessments, and other required documentation at the appropriate date(s), and develop comprehensive support plans to achieve set goals.
- Collaborated with Housing Stability Workers to support life skills development
- Contribute to program performance assessments
- Developed and implemented outreach plans to engage target populations.
- Assisted clients in navigating various community resources and services.
- Provided assistance with basic needs such as housing, employment, healthcare.
- Maintained accurate records of client interactions using a computer database system while adhering to CMHA/Peel policies for record-keeping.
- Attended conferences related to outreach work in order to stay current on best practices.
- Participated in team meetings regarding program goals and objectives.
- Provided crisis intervention services when needed.
- Assisted individuals with completing applications for government benefits programs.
- Coordinated transportation arrangements for clients who lacked access to reliable transportation options.
Lead Court Support Worker/Bail Supervisor
John Howard Society of Peel-Halton-Dufferin Bail Verification &Supervision Program
Brampton, ON
07.2012 - 08.2023
- Increased release rate by 90% through precise data evaluation
- Coordinated with court personnel to develop comprehensive pre-release plans
- Enforced Bail Program stipulations as needed nationwide
- Completed accurate documentation required by Ministry of Attorney General
- Provided requested information to attorneys, general populace, and other relevant entities
- Guided new hires on application review protocols
- Each client's plan established based on thorough assessments
- Enabled clients' progress using various therapeutic techniques
- Frequent collaboration with health specialists, social service programs, civic groups, and family members to determine community health needs and to formulate customized and client-centered service intervention goals and action plans required by each client.
- Maintained adherence to judiciary directives
- Successfully maintained a caseload of over 40 clients and accurately completed documents required by the Ministry of Attorney General, including statistical information related to the Program on a monthly and quarterly basis.
- Ensure client access to essential benefits through effective advocacy
Residential Relief Counsellor
Elizabeth Fry Society of Peel-Halton
Brampton, ON
03.2019 - 03.2020
- Delivered services tailored to standards set by Ministry of Children and Youth Services
- Assess youth development continually, ensuring alignment with their needs
- Supervises morning routines, household chores, and school activities per standard guidelines
- Oversee security and safety protocols, including inventory management and fire checks.
- Supervised diverse recreational activities and special events
- Execute additional tasks delegated by management
- Conducted risk assessments including Massachusetts Youth Screening Instruction (MAYSI-2)
- Provided crisis intervention services to residents in need.
- Conducted individual and group counseling sessions.
- Developed treatment plans for clients based on assessment results.
Education
Social Service Worker Diploma -
Sheridan College
Brampton, ONSkills
- Community Engagement Expertise
- Expert in Holistic Case Management
- One-on-One Counseling
- Housing First Principles Expertise
- Effective Change Management
- Capable of Interpreting Operational Protocols
- Effective Office Management
- Independent and Team Collaboration
- Interpersonal Relationship Management
- Ability to manage and de-escalate conflict
- Demonstrates time management, organization, problem solving, and multi-tasking skills
- Skilled in Data Protection Practices
- Schedule Management
- Diversity and Inclusion
Certification
- First Aid & CPR Training | Toronto, ON
- Motivational Interviewing | Brampton, ON
- Mental Health First Aid | Brampton, ON
- ASSIST Suicide Intervention | Brampton
- Harm Reduction | Brampton, ON
- Diversity, Equity and Inclusion | Brampton, ON
- Critical Time Intervention | Brampton, ON
References
Available upon request.
Accomplishments
- Promoted to leadership position in recognition of strong work ethic and provided exceptional client service within nine (9) months of employment
Timeline
Team Lead
Canadian Mental Health Association
05.2024 - Current
Outreach Worker
Canadian Mental Health Association
08.2023 - Current
Residential Relief Counsellor
Elizabeth Fry Society of Peel-Halton
03.2019 - 03.2020
Lead Court Support Worker/Bail Supervisor
John Howard Society of Peel-Halton-Dufferin Bail Verification &Supervision Program
07.2012 - 08.2023
Social Service Worker Diploma -
Sheridan College
Similar Profiles
Miranda GuitardMiranda Guitard
Addictions and Mental Health Worker- Peer Support at Canadian Mental Health Association Thames Valley Addictions and Mental Health ServicesAddictions and Mental Health Worker- Peer Support at Canadian Mental Health Association Thames Valley Addictions and Mental Health Services
PATRICIA MOSEKAPATRICIA MOSEKA
French Language Mental Health & Addiction System Navigator at Canadian Mental Health Association Thames Valley Addiction and Mental HealthFrench Language Mental Health & Addiction System Navigator at Canadian Mental Health Association Thames Valley Addiction and Mental Health
Rahma AbdulleRahma Abdulle
• Administrative Support Assistant (Remote) at Canadian Mental Health Association• Administrative Support Assistant (Remote) at Canadian Mental Health Association