Jagdeep Singh
Brampton,ON
Summary
Proven Sales Agent at Living Lighting, adept in key relationship management and problem-solving, enhanced customer loyalty through empathetic conflict resolution. Excelled in high-pressure situations, significantly contributing to team performance and client satisfaction. Skilled in cash handling and WHIMS Certification, consistently exceeding sales targets through effective client analysis and sales presentations.
Overview
1
1
year of professional experience
Work History
Sales Agent
Living Lighting
04.2024 - 10.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Supported team members during peak periods by sharing workload and providing guidance when needed.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Confirmed appointments, communicated with clients, and updated client records.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored team metrics, identifying opportunities for improvement and implementing targeted coaching plans.
Education
Diploma - Early Childhood Education
Humber College
Etobicoke, ON 05.2024 - Current
Senior Secondary - Commerce
DAV International School
Punjab, India03-2020
Skills
- Key relationship management
- Client analysis
- Sales Presentations
- Report Writing
- Problem-solving abilities
- Critical Thinking
- Cash Handling
- First Aid CPR level C
- X- Ray training
- WHIMS Certification
- French Speaker
Timeline
Diploma - Early Childhood Education
Humber College
05.2024 - Current
Sales Agent
Living Lighting
04.2024 - 10.2024
Senior Secondary - Commerce
DAV International School
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