Dhairya Bhardwaj

• Streamlined operations for increased efficiency, focusing on process improvements and workflow optimizations.
• Developed strong relationships with key clients, ensuring consistent business growth and exceptional service delivery.
• Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
• Assisted with onboarding of new employees by providing training and development resources.
• Gained knowledge of company policies, protocols and processes.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

RECEIVING
Receiving frames:
• Collecting packages from shipping, opening boxes, and sorting for receiving.
• Receiving frames in DVI software by matching the frame information in the system
• Inspect frames for any defect or broken parts
TRACING
• Calibrating tracers every morning and afternoon.
• Inspect frames for any defects or broken parts.
• Removing lenses from frames using hands or tools
• Trace frames using tracers and record in the system.

DATA ENTRY

• Enter prescription data provided by the optometrists in DVI Software.
• Make sure the frame details and service codes are entered properly
• Process hold orders, unknown frames holding along with safety frame orders.

• Handled the Air Import and Export department. Received shipments and prepared custom documents for outbound freight.
• Fostered a positive workplace culture by promoting open communication, teamwork, and recognition of individual achievements within the shipping and receiving team.
• Evaluated employee performance regularly, providing constructive feedback that led to improved productivity and job satisfaction among team members.
• Enhanced warehouse efficiency by implementing streamlined shipping and receiving processes.
• Oversaw loading dock operations, maintaining a safe environment and preventing accidents or delays during peak hours.

• Maintained quality documentation and records for conformance with relevant standards.
• Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
• Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
• Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
• Performed thorough inspections of incoming materials and outgoing products.
• Enhanced product quality by conducting comprehensive inspections and identifying defects in timely manner.