Dhaema Brown
Brampton,ON
Summary
At Sandals Montego Bay, I enhanced laundry and housekeeping operations by introducing a streamlined sorting system and improving room turnaround times, demonstrating key skills in laundry equipment maintenance and guest relations. My proactive approach and adherence to safety procedures significantly boosted productivity and efficiency, showcasing my ability to achieve notable results in fast-paced environments. Hardworking and dedicated.
Overview
15
15
years of professional experience
Work History
Laundry Attendant
Sandals Montego Bay
06.2008 - 07.2023
- Operated commercial-grade washing machines and dryers safely, adhering to manufacturer guidelines and best practices.
- Improved laundry efficiency by implementing a streamlined sorting system for various fabric types.
- Assisted in reducing energy consumption by implementing eco-friendly washing and drying techniques.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Followed environmental regulations when handling hazardous materials for laundromat safety.
Housekeeping Room Attendant
Sandals Montego Bay
06.2008 - 07.2023
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
- Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Education
High School Diploma -
Heart Trust NTA
Trelawny Jamaica 05.2008
Skills
- Supply Management
- Laundry distribution
- Laundry equipment maintenance
- Color separation
- Stain Removal
- Load Balancing
- Guest Relations
- Laundry room operations
- Chemical Handling
- Linens Management
- Item Sorting
- Machinery Operation
- Safety Procedures
- Adherence to Policies
- Folding Techniques
Languages
English
Full Professional
Accomplishments
Team Lead
Employee of the month
Timeline
Laundry Attendant
Sandals Montego Bay
06.2008 - 07.2023
Housekeeping Room Attendant
Sandals Montego Bay
06.2008 - 07.2023
High School Diploma -
Heart Trust NTA
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