Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tammy Young

Foxboro, ON

Summary

Operative professional with solid background in customer service and providing safe and comfortable rides to passengers. Solid understanding of city streets and traffic laws. Knowledgeable in bus maintenance and safety protocols to provide safe and timely transportation for passengers.

Overview

4
4
years of professional experience

Work History

School Bus Driver

Switzer-Carter
09.2023 - Current
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
  • Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
  • Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.

Bus Operator

City Of Belleville
01.2021 - 05.2023
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
  • Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
  • Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
  • Informed passengers about route details, schedules, transfers, and fare policies as needed.
  • Accepted and processed fares.
  • Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
  • Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
  • Maintained full understanding of local roads and traffic patterns.
  • Consistently met or exceeded on-time performance goals, contributing to overall system efficiency.
  • Contacted dispatchers and company mechanics to report vehicle issues and other problems.
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Built rapport with regular passengers, creating a sense of trust and community within the public transit system.
  • Mentored new hires by sharing best practices for effective communication with passengers and navigating complex routes safely.
  • Collaborated with dispatchers to address route changes, delays, or emergencies in real time.
  • Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Conducted pre-trip inspections of bus for safe operation.
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
  • Followed all relevant schedules for routes and arrivals.
  • Developed and maintained positive relationships with passengers and other drivers.
  • Operated large vehicles in difficult urban and rural conditions.
  • Fostered safe bus environment by enforcing rules of conduct for passengers.

Education

Certification - Personal Support Worker

Herzing College
Ottawa, ON
05.2008

Skills

  • Dependable and reliable
  • Effective communication skills
  • Safety-focused
  • Safe driving practices
  • Commercial driving
  • Special needs assistance
  • Passenger management
  • Defensive driving
  • Pre-trip inspections
  • Customer-oriented
  • Wheelchair lift operation
  • Air brake certification
  • Great attitude
  • First aid certification
  • Two-way radio operation
  • Flexible schedule

Accomplishments

Z Endorsement

Defensive Driving Certificate

First Aid/CPR

Timeline

School Bus Driver

Switzer-Carter
09.2023 - Current

Bus Operator

City Of Belleville
01.2021 - 05.2023

Certification - Personal Support Worker

Herzing College

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Tammy Young