Deztiny Warder
Summary
Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Caregiver
Child Development Center, AAFES- Aviano Air Base
09.2024 - 03.2025
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Distributed food, napkins, and beverages in preparation for snack time.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Implemented creative arts and crafts projects to foster imagination and enhance fine motor skills development among children.
- Encouraged good behaviors using positive reinforcement methods.
- Collaborated effectively with fellow staff members to create a cohesive team dedicated to providing top-quality childcare services.
- Developed strong relationships with parents through open communication channels and ongoing collaboration on their child''s care plan requirements.
- Maintained compliance with all state licensing requirements and daycare policies to ensure a safe, secure environment for children under care.
- Managed challenging behaviors effectively by employing positive reinforcement techniques and redirecting negative actions towards more constructive outlets.
- Assisted in potty training and toilet hygiene.
- Logged information regarding naps, feedings, and any medications administered.
- Handled daily administrative tasks efficiently to minimize time away from children.
Recreation Aide
Outdoor Recreation Center
05.2024 - 08.2024
- Collaborated with fellow staff members to create a positive work environment focused on teamwork and mutual support.
- Ensured compliance with state regulations and company policies by thoroughly understanding guidelines and adhering to protocols.
- Set up and broke down equipment and supplies used in activities, focusing on safe handling and storing.
- Coordinated facility rentals for private events or group functions, ensuring a seamless booking experience for clients.
- Communicated accurate information about available services and facilities to promote enrollment.
- Performed light custodial duties to provide clean and inviting facilities.
- Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
Field Training Aide
ASU police department
08.2023 - 10.2023
- Train incoming Police Aides on the current policy and responsibilities
- Able to adapt to specific persons ideal training method.
- Strategize how to teach trainee on specific skills needed.
- Manage Time accordingly and complete necessary steps before moving on to the next phase of Field Training.
- Provided ongoing support for employees by answering questions, addressing concerns, and offering guidance on best practices in workplace safety.
- Enhanced employee understanding of safety protocols by creating easy-to-understand instructional materials and guides.
Police Aide
ASU police department
03.2021 - 10.2023
- Able to transfer clear and concise radio traffic.
- Successfully monitor cameras and navigate with ease.
- Can effectively process incoming emergencies and non-emergency calls for service.
- Able to create a positive work environment.
- Communicate effectively with peers and others.
- Able to work in high-stress situations
- Assisted in crime scene management, securing the area to preserve vital evidence for investigators.
- Provided excellent customer service at the front desk of the police station by answering inquiries from citizens promptly.
- Improved community safety by conducting thorough investigations and compiling accurate reports of incidents.
- Assisted police officers with various tasks, resulting in increased efficiency and productivity within the department.
911 Call Taker
ASU police department
01.2022 - 03.2022
- Multi-task on multiple computer monitors at once.
- Communicate effectively via phone and email.
- Able to work quickly and efficiently under stress and small-time frames.
- Able to keep a clean and organized work environment.
- Able to follow proper procedures for all incoming calls 911/non-emergency.
- Expedited resolution of non-emergency calls by directing callers to the appropriate department or agency for assistance.
- Maintained calm and professional demeanor while handling high-stress emergency situations, ensuring effective communication with callers.
- Ensured consistency in call-taking procedures through thorough adherence to department protocols and guidelines.
- Reduced call hold times by efficiently managing call volumes during peak hours and maintaining focus on task prioritization.
Mortgage Sales Specialist
Wells Fargo Bank n.a
02.2020 - 04.2021
- Successfully followed compliance procedures for inbound/outbound calls from current to future customers.
- Constantly met and exceeded daily targets and metrics including daily referral goals.
- Assisted customers and conferenced those to appropriate departments if needed.
- Provided exceptional customer service, addressing client concerns promptly and ensuring timely communication throughout the first initial loan process.
Cashier
Wendy’s
02.2019 - 02.2020
- Resolved challenging customer complaints to full satisfaction.
- Assisted managers to solve problems and handle customer concerns including handling irate customers.
- Assisted training new employees
Sales Associate
Skechers
08.2018 - 01.2019
- Analyzed and properly processed product returns and find alternative options
- Dealt with customer concerns alongside managers.
- Trained new employees about proper procedures and protocol
- Spoke with many people with a variety of backgrounds both in person and over the phone.
- Increased sales by 3% over 5 month by offering consultation on products and services and applying customer service and up-selling techniques.
Education
No Degree -
Mesa Community College
Mesa, Arizona01-2019
Skills
- Excellent Customer Service Skills/Communication skills
- Problem Solving
- Team Oriented
- Able to work in a fast paced environment
- Able to grasp on new concepts quickly
- Excellent organization skills
- Incident documentation
- Community engagement
- Crisis management
- Crime prevention
- Case report writing
Certification
- Phlebotomy Training - 11/05/2022-12/17/2022
Timeline
Caregiver
Child Development Center, AAFES- Aviano Air Base
09.2024 - 03.2025
Recreation Aide
Outdoor Recreation Center
05.2024 - 08.2024
Field Training Aide
ASU police department
08.2023 - 10.2023
911 Call Taker
ASU police department
01.2022 - 03.2022
Police Aide
ASU police department
03.2021 - 10.2023
Mortgage Sales Specialist
Wells Fargo Bank n.a
02.2020 - 04.2021
Cashier
Wendy’s
02.2019 - 02.2020
Sales Associate
Skechers
08.2018 - 01.2019
No Degree -
Mesa Community College
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