Deysi Maria Valdez
Saskatoon ,Saskatchewan
Summary
Dynamic professional with a proven track record at Peavey Mart and Peavey Industries, enhancing customer satisfaction through expert customer service and microservices management. Excelled in building customer relationships and implementing distribution programs, significantly improving service quality. Skilled in understanding customer requirements and adept in both technical and interpersonal skills.
Overview
2025
2025
years of professional experience
Work History
Customer Services
Peavey Mart
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Took entrepreneurial approach to enable technical expertise of customer services organization.
- Coordinated regular team meetings to discuss performance metrics, share insights, and provide ongoing support for success in their roles as Customer Services Managers.
- Played key role in implementation of new distribution programs, improving customer services and satisfaction.
Sales Assistant
Peavey Industries
04.2021 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor - I Passed
University Mártires Del Mareon
CubaSkills
- Customer services and information
- Customer services
- Customer Requirements Understanding
- Microservices management
Languages
English
Full Professional
Timeline
Sales Assistant
Peavey Industries
04.2021 - Current
Customer Services
Peavey Mart
Bachelor - I Passed
University Mártires Del Mareon
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