Deysi Sanchez
Adelanto
Summary
Dynamic professional with extensive experience in dispatch coordination at Temp Trans Corp, excelling in customer service and decision-making. Proven ability to manage high-stress situations while utilizing dispatch software to optimize routing and scheduling. Committed to enhancing operational efficiency and delivering exceptional support to clients and team members alike.
Overview
9
9
years of professional experience
Work History
Dispatcher/ Customer
Temp Trans Corp
03.2023 - Current
- Monitored communication channels to coordinate dispatch activities effectively.
- Assisted in routing and scheduling vehicles for optimal efficiency.
- Learned to utilize dispatch software for tracking shipments and deliveries.
- Provided timely updates to drivers regarding route changes and delays.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Collaborated with team members to resolve logistical issues quickly.
Caregiver
Cole Vocational Services
01.2023 - 03.2023
- Assisted clients with daily living activities to promote independence and enhance quality of life.
- Developed personalized care plans based on individual needs and preferences to ensure optimal support.
- Implemented feedback systems from clients and families to continuously refine care approaches and service quality.
- Advocated for client rights and needs within the community, fostering positive relationships with external resources.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Trained new caregivers on best practices in patient care and safety protocols to improve team effectiveness.
Hostess/ Waitress
Rauls Restaurant
02.2017 - 10.2020
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists to optimize seating efficiency.
- Collaborated with servers to coordinate timely service and guest satisfaction.
- Assisted in training new staff on hospitality standards and procedures.
- Maintained cleanliness and organization of dining area to promote safety and comfort.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Silverado High School
Victorville, CASkills
- Customer service
- Data entry
- Decision-making
- Active listening
- Dispatch software
- Dispatching procedures
- Dispatch coordination
Languages
Spanish
Native or Bilingual
Timeline
Dispatcher/ Customer
Temp Trans Corp
03.2023 - Current
Caregiver
Cole Vocational Services
01.2023 - 03.2023
Hostess/ Waitress
Rauls Restaurant
02.2017 - 10.2020
High School Diploma -
Silverado High School