Registration Clerk
Northeast Community Clinic
Los Angeles
09.2024 - Current
- Verified insurance information to ensure accurate billing and coverage.
- Assisted patients with form completion and inquiries regarding services.
- Maintained confidentiality of patient records in compliance with regulations.
- Utilized electronic health record systems for accurate data entry and updates.
- Provided exceptional customer service to create a welcoming environment for patients.
- Processed patient registration forms, collected fees, and issued receipts for services rendered.
- Answered incoming calls from patients seeking information about services offered by the facility.
- Assisted with scheduling appointments based on provider availability.
- Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
- Greeted patients upon arrival and directed them to appropriate areas.