Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Door Sales Representative
Renonova
08.2023 - 11.2023
Waiter
Jamida Khanum Restaurant
04.2022 - 09.2022
Captain Waiter
Jenin Restaurant & Cafe
10.2021 - 03.2022
Captain Waiter
Ghazillah Coffee House
05.2020 - 10.2021
Supervisor
Buffalo Wings & Rings
04.2019 - 02.2020
Directed and supervised team of 15 employees in daily operations.
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Tracked progress on projects and provided timely feedback to staff members.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Reviewed reports from subordinate staff members before submitting them to senior management.
Developed marketing plans that helped increase sales revenue by 20%.
Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Captain Waiter
Fuddruckers
10.2018 - 03.2019
Greeted guests and provided them with menus.
Assigned seating arrangements for guests.
Ensured a smooth flow of service in the restaurant.
Informed customers about daily specials.
Trained new staff members on proper customer service techniques, use of equipment, and sanitation standards.
Supervised wait staff to ensure efficiency and accuracy in order taking and delivery of food items.
Organized weekly schedules for waitstaff according to business needs.
Worked closely with management teams to improve operational efficiency.
Provided exceptional service to high volume of daily customers.
Waiter
The Yellow Chilli
05.2018 - 09.2018
Took orders from patrons accurately and efficiently.
Brought food and beverages to tables in a timely manner.
Checked with customers to ensure that they were enjoying their meals.
Greeted guests and answered questions about menu items.
Waiter
Nar Snak
05.2017 - 05.2018
Took orders from patrons accurately and efficiently.
Greeted guests and answered questions about menu items.
Provided excellent customer service to ensure repeat customers.
Checked with customers to ensure that they were enjoying their meals.
Followed all safety and sanitation regulations when handling food or drinks.