Dexter John Agapay
Airdrie,AB
Summary
- Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
- Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.
- Diligent Labor Worker with experience performing variety of technical and manual tasks. Maintains cleanliness of work area and counts materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in general maintenance, light construction, repair and custodial work.
Overview
6
6
years of professional experience
Work History
Shift Manager
Pizza Hut
07.2018 - 10.2021
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours, and inventory movements.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Exercised composure under pressure and in escalated customer service scenarios.
- Scheduled staff to establish adequate coverage during peak business hours.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Kept accurate and detailed records of personnel progress and productivity.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Improved distribution efficiency with design, development, and testing of embedded software applications.
- Prepared materials for following shift.
- Oversaw restocking of supplies and other functions to prepare for daytime business.
General Laborer
Harmony Beef
10.2022 - 01.2023
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Adhere to safety and cleanliness standards and maintained equipment.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
- Monitored market activity for competitive meat and produce pricing.
- Cleaned and maintained equipment used in cutting and trimming, complying with hygiene and sanitation standards.
- Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Transported goods between warehouse locations according to shipment and storage needs.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded materials and goods at designated locations for best project availability.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
Crew Member
Tim Horton's
09.2020 - 10.2021
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished serving stations with fresh food and cleaned up spills.
Crew Member
Urban Joey's
11.2017 - 07.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
General Laborer
Propak Systems
01.2023 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted team members with tasks that require group effort.
- Performed general housekeeping and cleaning tasks.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Transported heavy materials using tugs, hand trucks and pallet jacks throughout work zone.
- Guaranteed on-time and under-budget deliverables by strategically managing projects.
- Operated overhead, gantry and remote control cranes in according to safety processes and established procedures.
- Loaded various piping spools onto flatbed trucks or into trailers.
- Operated large cranes to lift and move materials with precision and accuracy.
- Maneuvered loads safely to achieve accuracy and stability.
- Examined products for imperfections and defects.
- Followed standard operating procedures for inspections and tests.
- Recorded inspection and test results on data sheets.
- Trained other workers in inspection and testing procedures.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
- Assisted in developing inspection and testing protocols.
- Coordinated with systems partners to finalize designs and confirm requirements.
- Observed safety regulations on job sites to minimize accidents.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Monitored product quality at all stages of production process.
Education
High School Diploma -
Bert Church High School
Airdrie, AB02.2020
No Degree -
Vanier Collegiate
Moose Jaw, SK03.2018
High School Diploma -
Our Lady Of Perpetual Succor College
Philippines2014
Skills
- Excellent interpersonal skills
- Excellent time management skills
- Outgoing and eager to learn new things
- Organized and efficient
- Well Disciplined
- Safety and Security Enforcement
- Revenue Generation
- Performance Motivation
- Social Perceptiveness
- OSHA Requirements
- Tool and Equipment Maintenance
- Hand and Power Tool Operation
- Overhead Crane Operator Training
- Communication and Interpersonal Skills
- Forklift Operation
Languages
English
Full Professional
Tagalog/Filipino
Full Professional
Timeline
General Laborer
Propak Systems
01.2023 - Current
General Laborer
Harmony Beef
10.2022 - 01.2023
Crew Member
Tim Horton's
09.2020 - 10.2021
Shift Manager
Pizza Hut
07.2018 - 10.2021
Crew Member
Urban Joey's
11.2017 - 07.2018
High School Diploma -
Bert Church High School
No Degree -
Vanier Collegiate
High School Diploma -
Our Lady Of Perpetual Succor College
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