Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Dexter Racicot

WBM Technologies
Winnipeg,MB
1
Language
14
years of professional experience

Experienced Service Tech with extensive experience in diagnostics, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.

Work History

Field Service Technician

5 Years 4 Months
WBM Technologies | 04.2021 - Current

*Full-time not spent as a technician*

Average 40 hours a week in all positions

Warehouse Associate (~2 years)

- Ship and receive orders

= Process orders in D365

= Stock shelves (lifting up to 70lbs)

= Operate forklift

Field Service Technician (~3 years/current)

- Diagnose and repair all issues on office printing equipment on customer sites

- Complete printer overhauls and rebuilds

- Face to face customer service

- Small electronics

- Networking and small reach into IT solutions

MTR Installation (~6 months/current)

- Install MTR (virtual conference rooms)

- Installation of tvs, cameras and mics

- Various power tools as it requires small scale commercial construction

- Networking

Diesel Engine Mechanic

6 Years 11 Months
CN Rail | 01.2014 - 12.2020

Average 40 hours a week in all positions

Wheel Shop (~2 years)

- Run various CNC and manual lathes to repair axles to strict specifications

Run various other types of work stations in the axle refurbishing process (ie, wheel pulls, wheel presses, wash stations)

- Operate different types of forklifts for various tasks

- Use a wide variety of jib/lifting devices

Locomotive Overhaul (~6 months)

- Strip and reassemble complete locomotives

- Use various overhead cranes

- Rigging and team crane moves often performed

Air Car Project (~1 year)

- Build and design air compressor car fleet

- Welding and box car modifications

= Lead team of new apprentices on project

- working around moving equipment

Symington - In Shop (~2 years)

- Perform yearly and semi-yearly inspections on locomotives

- Perform repairs as needed on engines and all other areas (minus generators and electrical systems)

- assist with moving units into/out of shop.

- working around loud moving equipment

Symington - In Yard (~6 months)

- Perform and sign off on final test/inspections for brake systems

- Perform and sign off on final visual inspection of complete unit

- Working on live rail tracks with moving equipment

- Night shift, working in low/no light situations

Heavy Duty Mechanic

2 Years 6 Months
Gerdau Ameristeel | 06.2012 - 12.2014

*Full-time not spent as a mechanic*

Average 40 hours a week in all positions

Awarded "Brothers Keeper Award" for going above and beyond in keeping coworkers safe (2013)

General Laborer - Shredder Clean Up (~3 months)

- Clean up debris in and around car shredder.

- Work with coworkers to ensure safety at all times

- Operate various heavy equipment (i.e., forklifts, boom lifts)

General Laborer - Switchman (~3 months)

- Ride on rail crane/box car and flip rail switches when required

- Work with/around heavy equipment during loading and unloading

- Use radio/hand signals for communication

Heavy Duty Mechanic Training (~1 year)

- Diagnose and repair mechanical issues on a range of equipment

- Equipment ranges from tools, to small engine automotive and industrial (forklifts), up to large engine track and rail cranes, to car shredders and shears.

- Work with large hydraulic systems

- Operate all equipment on site

- Rigging and team craning

- Welding

- Work under sr mechanic on maintenance shift completing larger tasks or tasks needed to get equipment ready for next operating shift

- Evening shift, working in changing/low light conditions

Heavy Duty Mechanic (~6 months)

= Solo mechanic on operating shift

- Keep equipment running for shift, or reduce downtime as much as possible

- Smaller temporary type repairs

- Night shift, working in low/no light situations

- Welding and part fabrication

Education

High School Diploma

Lord Selkirk Regional Secondary School | Selkirk, MB | 06-2012

Skills

Mechanical skills
Positive mindset
Troubleshooting and repair
Field repairs
Customer service
Teamwork and coordination
Mechanical aptitude
Accountability and work ethic
Reading wiring diagrams
Basic welding
Eager to learn

Languages

English
Native or Bilingual

Timeline

Field Service Technician

WBM Technologies
04.2021 - CurrentRead More

Diesel Engine Mechanic

CN Rail
01.2014 - 12.2020Read More

Heavy Duty Mechanic

Gerdau Ameristeel
06.2012 - 12.2014Read More

Lord Selkirk Regional Secondary School

High School Diploma
Read More
Dexter Racicot