Dewni Jayanika W B G
Richmond
Summary
Dynamic administrative professional with a proven track record at EMCO Corporation, excelling in office administration and customer relations. Skilled in Microsoft Word and task prioritization, I implemented process improvements that enhanced order fulfillment accuracy. Committed to maintaining confidentiality and ensuring safety protocols, I foster strong relationships while optimizing workflow efficiency.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
EMCO Corporation
03.2025 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Shipping Supervisor
EMCO Corporation
04.2023 - 02.2025
- Supervised daily shipping operations, ensuring timely dispatch of products and adherence to safety protocols.
- Coordinated logistics with carriers to optimize transportation efficiency and reduce delays.
- Trained and mentored team members on best practices for packaging and labeling shipments.
- Implemented process improvements that enhanced accuracy in order fulfillment and reduced errors.
- Monitored inventory levels, facilitating proactive restocking to prevent shipment interruptions.
Material Handler
EMCO Corporation
02.2022 - 03.2023
- Operated forklifts and pallet jacks to transport materials efficiently across the warehouse.
- Loaded and unloaded trucks, ensuring accurate inventory management and timely deliveries.
- Inspected incoming materials for quality assurance, maintaining high standards of operational integrity.
- Assisted in organizing storage areas, optimizing space utilization for improved workflow.
Airplane Groomer
DFM Delta Facilities Maintenance Inc.- YVR
11.2021 - 12.2021
- Equipped the aircraft cabin for flight according to specifications, with equipment and cabin servicing supplies
- Cleaned the interior of the aircraft
- Stocked the vehicles used in the grooming function
- Vacuumed or swept the interior passenger cabin and arranged the seat belts
- Wiped down and cleaned other areas of the cabin that needed cleaning
Education
MBA - Business Administration
University Canada West
Vancouver, BC04-2023
Bachelor of Science - Logistics Management
NSBM Green University
Colombo, Sri Lanka11-2019
Skills
- Office administration
- Microsoft Word
- File organization
- Customer and client relations
- Task prioritization
- Safety procedures
- Time management
Timeline
Administrative Assistant
EMCO Corporation
03.2025 - Current
Shipping Supervisor
EMCO Corporation
04.2023 - 02.2025
Material Handler
EMCO Corporation
02.2022 - 03.2023
Airplane Groomer
DFM Delta Facilities Maintenance Inc.- YVR
11.2021 - 12.2021
MBA - Business Administration
University Canada West
Bachelor of Science - Logistics Management
NSBM Green University
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