Devon Robertson
Surrey,Canada
Summary
Results-driven service professional with more than 8 years experience working as a technician in the service plumbing industry throughout the lower mainland. Possesses a comprehensive understanding of plumbing systems and components. Excellent problem-solving and communication skills with a commitment to providing timely and quality customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
New Construction Plumber
Mako Mechanical
2025.03 - Current
- Installing new piping systems in various types of buildings following local building codes and regulations.
- Installing high end fixtures, ie showers, lavatory faucets, regular & wall hung toilets.
- Repairing plumbing systems, components, and equipment.
Service Technician
Point Grey Plumbing & Heating
2024.02 - 2025.03
- Serviced / Installed boiler systems ie Viessman, Navien and IBC. Diagnosed issues and made necessary repairs.
- Replaced / Installed hot water tanks and tankless water heaters.
- Repaired and installed domestic water supply systems from water services feeding buildings from city to repiping older buildings feeding fixtures.
- Diagnosed issues with fixtures and gave options to customers for replacement vs. repair.
- Draincleaning using various sizes of cable machines and hydroflushing equipment.
- Repaired / replaced sump pumps.
Service Technician
Holland Plumbing Services
2022.10 - 2023.09
- Responded to all types of emergency plumbing calls and provided solutions accordingly
- Diagnosed and repaired plumbing issues in residential and commercial settings
- Installed and maintained plumbing systems including pipes, fixtures and water heaters
- Inspected plumbing systems to identify potential problems and recommend preventative solutions
- Drain cleaning with various equipment
- Utilized strong communication skills to efficiently interact with customers and provide technical advice
- Maintained detailed records of service visits and customer requests
Service Technician
Milani Plumbing
2017.09 - 2022.09
- Troubleshooting and repairing all types of plumbing systems in commercial and residential applications
- Replaced all types of plumbing fixtures
- Drain cleaning with various equipment
- Provided customers with personalized quotes
- Utilized strong communication skills to efficiently interact with customers and provide technical advice
- Identified parts needed for repairs and ordered them as needed
- Maintained detailed records of service visits and customer requests
Construction Electrician
Trotter & Morton Group Of Companies
2016.02 - 2017.09
- Bending and installing EMT accordingly. Installing supports and securing as necessary.
- Wiring and installing electrical fixtures.
- Pulling wires through conduits.
Education
High School Diploma -
Langley Secondary School
Plumbing 1 and 4
BCIT
Plumbing 2 and 3
PVC
Skills
- Outstanding Customer Service
- Positive Attitude
- Mechanical Aptitude
- Analytical Thinking
- Installation and Repair
- Punctual and Reliable
Certification
Plumbing Levels 1-4
Timeline
New Construction Plumber
Mako Mechanical
2025.03 - Current
Service Technician
Point Grey Plumbing & Heating
2024.02 - 2025.03
Service Technician
Holland Plumbing Services
2022.10 - 2023.09
Service Technician
Milani Plumbing
2017.09 - 2022.09
Construction Electrician
Trotter & Morton Group Of Companies
2016.02 - 2017.09
Plumbing 1 and 4
BCIT
Plumbing 2 and 3
PVC
High School Diploma -
Langley Secondary School