Devon Randle
Hagersville,ON
It is never too late to be what you might have been.
George Eliot
Summary
Versatile Supervisor working with diverse staff. Building rapport and team collaboration. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
EVS Supervisor Patient Support
St. Joseph's Healthcare Hamilton
07.2018 - 02.2023
- Helped forge the necessary cleaning protocol during Covid
- Scheduling of Staff as per Union Guide Lines/payroll
- Project Management/Unit Builds/ Damage repair after fire, flood, or patient vandalism
- Administrative Duties/ Medical Terminology/Word/Excel/Dovetail
- Decontams, Industrial Chemical Knowledge as per standards of Ipac/ Health Canada
- Collaboration of Multiple Unit needs daily/OR/ER/ L&D
- Booking of transportation, purchase orders
- Morgue duties- worked with coroner/police/Trillium Life Harvesting
- Maintained updated maintenance of Machinery
- Recruited, Trained, Evaluated & Disciplinary situations of staff
- Investigated incidents involving Health and Safety Violations in accordance to Policy
- Exemplary problem solving skills
- Communicated with the Director/CEO's/Human Resources
- Resolved /Patient/Nursing/Doctor/Department Head Complaints
- Exemplary Customer Service
- Coordinated and Supervised Daily Operations
- Delegated Assignments/ Project Work Requirements/ projects were built/sold in order to continue to generate income for our department.
- Evaluated employee performance and developed improvement plans.
Server/Hostess
Sizzle Nightclub/ Koi Lounge
06.2022 - Current
- Welcoming Guests, collaborating with fellow team members to insure high quality experience has been given
- Payments, Point of Sale
- End of Day Cash, Tip Out
- Cultivated warm relationships with regular customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Head Bartender for Evenings/ Weekends/Events
Plank Road Taps and Grill
08.2023 - 01.2024
- Serving customers, suggestive up selling to comply with patrons pallet
- Always looking for new and exciting beverages to offer our customers
- Special Event Planning
- Pairing suggestions for maximum experience
- In house competition for upselling our features
- POS System Compliance
- Ensured the safety of our staff and patrons
- Performed all closing duties and order prep for our business needs
- Exemplary Customer Service Skills
Lead Hand/Retail
Tim Hortons
10.2001 - 04.2019
- Training Of New Hires
- Baking/ Food Preparation
- Inventory
- Changing of Tills
- Commercial Cleaning
- Maintenance Of Machinery
- Health & Safety
- Worked With Head Office3
Education
Small Business Management -
06.2000
Honors: Graduated with Honours
Skills
- Workplace Safety
- Waste Management
- Scheduling Coordination
- Staff Evaluations
- Staff Scheduling
- Task Assignment
- Information Security
- Complaint Resolution
- Key Holder Experience
- Service Upselling
- Department Coordination
- Data Collection
- Call Management
- Project Management Abilities
- Customer Relationship Management
- Safety Policies and Procedures
- Guest Satisfaction
- Payroll Administration
- Inventory Restocking
- Enforcing Safety Protocols
- Employee Performance Reviews
- Employee Evaluation
- Guest Relations
- Biohazard Procedures
- Biohazard Cleanup
- Health and Safety Compliance
- Supply Inventory Management
- Interdepartmental Collaboration
- Special Requests
- Resolve Complaints
- Staff Forecasting
- Administrative Oversight
- Maintaining Clean Work Areas
- Professional Relationships
- Basic Carpentry
- Organize Work Schedules
- Disciplinary Action
Certification
- Smart Serve
- Food Handlers
- CPR/ First Aid
- Whmis
- Biohazard/Radiology Handling/Removal
References
Available Upon Request
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Head Bartender for Evenings/ Weekends/Events - Plank Road Taps and Grill
08.2023 - 01.2024
Server/Hostess - Sizzle Nightclub/ Koi Lounge
06.2022 - Current
EVS Supervisor Patient Support - St. Joseph's Healthcare Hamilton
07.2018 - 02.2023
Lead Hand/Retail - Tim Hortons
10.2001 - 04.2019
Alexandrian Institute - Small Business Management,
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