Devon Pov-Spikes
Modesto
Summary
Motivated college student with a strong work ethic and a commitment to teamwork. Developed effective communication and collaboration skills in fast-paced, customer-focused environments. Ready to leverage customer service expertise to contribute positively to a new team and industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
Dunkin'
Modesto, CA
10.2022 - Current
- Delivered excellent customer service by assisting 100+ customers daily, resolving inquiries and issues in a fast-paced environment.
- Assisted customers by listening carefully, identifying problems, and providing effective solutions to ensure positive experiences.
- Prioritized multiple tasks efficiently, meeting quality and time expectations during peak hours.
Education
High School Diploma -
James Enochs High School
Modesto, CA05-2022
Skills
- Reliability Under Pressure
- Problem-solving
- Dependable
- Time management
- Quick Adaptation
- Team player
- Fast learner
Certification
- Comptia ITF+
- Google Technical Support Fundamentals
Timeline
Crew Member
Dunkin'
10.2022 - Current
High School Diploma -
James Enochs High School