Devon Parker
Woodstock,NB
Summary
Friendly Technical Support Representative keen to help customers maximize product impact and usability. Amiably replies to all customer queries and consistently resolves client issues. Committed to improving user satisfaction numbers and supporting return patronage across all supported products.
Overview
26
26
years of professional experience
2010
2010
years of post-secondary education
Work History
Tech support specialist
Xplore communications
Woodstock, Nb
08.2020 - 01.2026
- Provided technical support for customers via phone and online chat.
- Diagnosed and resolved hardware and software issues efficiently.
- Collaborated with engineering teams to troubleshoot product malfunctions.
Fuel Pump Technician
Woodstock first nation cardlock
Woodstock, New Brunswick
08.2019 - 11.2020
- Performed routine inspections on fuel pumps and dispensing equipment.
- Maintained accurate records of fuel inventory and pump performance.
- Troubleshot mechanical issues and executed necessary repairs on fuel systems.
Head cook
Tim hortens
Woodstock, Nb
08.2015 - 04.2017
- Supervised kitchen staff to ensure efficient meal preparation and service.
- Developed and maintained food safety standards and sanitation practices.
- Managed inventory and ordered supplies to maintain optimal stock levels.
Lead Grill Cook
McDonald's
Woodstock, Nb
07.2010 - 09.2012
- Supervised food preparation and cooking processes in a high-volume kitchen.
- Trained new grill cooks on safety, equipment use, and menu items.
- Managed grill station to ensure timely food production during peak hours.
Customer Service Representative
Walmart canada
Woodstock, Nb
05.2006 - 01.2008
- Assisted customers with product inquiries and service requests.
- Resolved customer complaints through effective problem-solving techniques.
- Processed transactions accurately using point-of-sale systems.
Food Court Employee
Woodstock civic center
Woodstock, Nb
03.2002 - 02.2003
- Prepared and served food to customers in a fast-paced environment.
- Maintained cleanliness and organization of food court areas.
- Assisted customers with menu selections and dietary inquiries.
Catering Server
Rayman verieze
Woodstock, Nb
01.2000 - 01.2001
- Set up catering tables and equipment for events.
- Served food and beverages to guests efficiently.
- Maintained cleanliness of dining areas during events.
Education
Woodstock High-school
Woodstock, NBSkills
- Technical troubleshooting
- Hardware diagnostics
- Software installation
- Remote support
Timeline
Tech support specialist
Xplore communications
08.2020 - 01.2026
Fuel Pump Technician
Woodstock first nation cardlock
08.2019 - 11.2020
Head cook
Tim hortens
08.2015 - 04.2017
Lead Grill Cook
McDonald's
07.2010 - 09.2012
Customer Service Representative
Walmart canada
05.2006 - 01.2008
Food Court Employee
Woodstock civic center
03.2002 - 02.2003
Catering Server
Rayman verieze
01.2000 - 01.2001
Woodstock High-school