Devon Monday
Bowmanville,ON
Summary
Adept at enhancing workplace safety and streamlining mail distribution, I leveraged my problem-solving skills at the Ministry of Government and Consumer Services to exceed productivity goals. My experience in package handling and mentoring at Indigo Books & Music underscores my ability to improve operations and team efficiency, achieving significant customer satisfaction improvements.
Overview
16
16
years of professional experience
Work History
Mail Processor
Ministry of Government and Consumer Services
12.2023 - Current
- Maintained a safe working environment by adhering to all safety regulations and guidelines during mail processing activities.
- Collaborated with team members to achieve daily productivity goals and consistently meet deadlines for mail distribution.
- Ensured compliance with all relevant postal regulations, adhering to strict guidelines for accurate handling and delivery of mail items.
- Conducted regular inventory checks on mailing supplies, replenishing stock as needed to avoid delays in processing activities.
Delivery Driver
Ministry of Health
09.2023 - 12.2023
- Delivered packages to customer doorsteps and business offices.
- Verified accuracy of all deliveries against order forms.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Supervisor
Indigo Books & Music
11.2008 - 04.2023
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Frequently inspected production area to verify proper equipment operation.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
High School Diploma -
Critchlow Labor Collage
Georgetown Guyana06-2007
Skills
- Package handling
- Workplace Safety
- Machine Operation
- Deadline-oriented
- Postal regulations knowledge
- Mail distribution
- Problem-solving skills
- Mail handling
- Shipment Preparation
- Mail delivery
Languages
English
Full Professional
Timeline
Mail Processor
Ministry of Government and Consumer Services
12.2023 - Current
Delivery Driver
Ministry of Health
09.2023 - 12.2023
Supervisor
Indigo Books & Music
11.2008 - 04.2023
High School Diploma -
Critchlow Labor Collage
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