Summary
Overview
Work History
Skills
Timeline
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Devon Monday

Ajax,ON

Summary

Dynamic delivery driver with a proven track record at the Government of Ontario, excelling in customer service and time management. Recognized for maintaining a perfect safety record while ensuring timely deliveries. Skilled in problem-solving and attention to detail, adept at navigating complex routes and managing customer expectations effectively.

Overview

17
17
years of professional experience

Work History

Delivery Driver

Government of Ontario MGCSP
09.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Achieved record of zero accidents through adherence to traffic laws and safety protocols.
  • Operated light trucks to deliver loads as far as 200 miles from home location.

Delivery Driver

Government of Ontario Ministry of Health
09.2023 - 12.2023
  • Configure, shrink wrap and weigh shipping pallets for each delivery location and ensure weight conforms to requirements.
  • Load pallets onto trucks using forklift or pump truck.
  • Adjust schedules for unexpected delays, notify customers of revised deliver dates and times and advise Manager or Assistant Manager of changes.
  • Ensure the cold chain is maintained on perishable goods throughout delivery, loading and unloading.
  • Perform daily duties according to standard operating procedures and instructions and ensure vehicle is safe by doing a visual of the vehicle, performing routine maintenance by checking oil, tire pressure, brakes, fluid levels and cleaning the inside of the vehicles.
  • Perform clerical and other duties as required.
  • Complete load sheet and driver’s daily log book in compliance with Ministry of Transportation regulations.
  • Drive across Ontario (Including Toronto, GTA and all other cities)
  • Drive long distances that may require overnight stays.
  • Work in cold refrigerated environment for extended periods.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Warehouse Supervisor/Warehouse Forklift Operator

Indigo Books & Music
11.2008 - 04.2023
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Handled day-to-day shipping and receiving overseeing more than 20,000 packages per day.

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Punctual and reliable
  • Problem-solving

Timeline

Delivery Driver

Government of Ontario MGCSP
09.2023 - Current

Delivery Driver

Government of Ontario Ministry of Health
09.2023 - 12.2023

Warehouse Supervisor/Warehouse Forklift Operator

Indigo Books & Music
11.2008 - 04.2023

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Devon Monday